Business Analyst

Overview

Join the nation’s leader in second-look finance servicing as our Business Analyst!

The impact you’ll have at Concora Credit:

You’ll be working with our Product Owners and Business Owners to develop detailed business use cases and user stories for the delivery team.  This position requires collaborating with various technical and business stakeholders to deliver high-quality process documentation of business and functional requirements, assist in developing business cases, and assess impact and business readiness. Clear and thorough documentation of information is a key aspect of the role.

We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more. As a company grounded in entrepreneurship, we're looking to expand our team and are looking for people who foster innovation, strive to make an impact, and want to Do More! We’re an established company with over 20 years of experience, but now we’re taking things to the next level. We're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.

Responsibilities

As our Business Analyst, you will:

• Develops and/or maintains product documentation and understands how the processes relate to other areas of the business (E.g., user flows, use cases, and business process diagrams)
• Organize and facilitate business ideas' development into functional and non-functional requirements.
• Assist in writing user stories for the technical backlog, doing so in such a manner that adequately conveys to the technology team the different features, requirements, and acceptance criteria of a solution.
• Analyze and evaluate business and/or system processes and highlight opportunities for efficiencies, offering solutions.
• Write and maintain User Acceptance Testing use cases for a given solution, executing these test cases, documenting the outcomes, and executing failures as appropriate.
• Work closely with teams that include Product Owners, Project Managers, Developers, Scrum Masters, Technical Leads, QA Engineers, business stakeholders, and vendors.
• Communicate effectively, both written and verbally, to build strong partnerships across organizational, departmental, and geographical boundaries.
• Proactive approach and communication to Product Owner, keeping them current with status, and quickly escalating issues to help remove barriers and find resolutions when needed.

These duties must be performed with or without reasonable accommodation.

We know experience comes in many forms and that many skills are transferable. If your experience is close to what we're looking for, consider applying. Diversity has made us the entrepreneurial and innovative company that we are today.

Qualifications

Requirements:

• 5 year’s professional experience working with cross-functional teams.
• Proven analytical and problem-solving skills.
• Demonstrable experience of delivering business change across large and small change initiatives.
• Experience with Agile software development methodologies and practices.
• Experience defining and documenting Themes, Epics, and User Stories.
• Experience with business process improvements and methodologies is preferred.
• Experience with User Acceptance Testing – writing and executing.
• Strong interpersonal and communication skills (both oral and written); ability to discuss technical topics with a non-technical audience.
• Emphasis on attention to detail and accuracy.
• Possess business and technology acumen and have the ability to work closely with all levels of employees and management.
• Financial services industry experience is preferred.
• Bachelor’s degree in technology, Business, or a related field is preferred.

What’s In It For You:

• Medical, Dental and Vision insurance for you and your family
• Relax and recharge with Paid Time Off (PTO)
• 6 company-observed paid holidays, plus 3 paid floating holidays
• 401k (after 90 days) plus employer match up to 4%
• Pet Insurance for your furry family members
• Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App
• We invest in your future through Tuition Reimbursement
• Save on taxes with Flexible Spending Accounts
• Peace of mind with Life and AD&D Insurance
• Protect yourself with company paid Long-Term Disability and voluntary Short-Term Disability

Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Concora Credit Is an equal opportunity employer (EEO).

Please see the Concora Credit Privacy Policy for more information on how Concora Credit processes your personal information during the recruitment process and, if applicable, based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact caprivacynotice@concoracredit.com.