Chief Operating Officer

THE PERSON

Are you a highly adaptable operations leader with experience in managing multiple projects? Are you an integrator of the key business functions who clearly outlines expectations and elevates your team to reach their goals? If you can build relationships while holding others accountable, focus on the details without losing sight of the big picture, and have a “get it done” attitude, we want to talk to you!

Our ideal Director of Operations is:

• A relatable and friendly leader who earns respect through action
• A process-oriented, well-organized, and creative problem solver
• Team focused and has a customer-first attitude
• Honest, loyal, and encourages the team to “do the right thing”

Our culture values a warm and engaging personality coupled with a competitive desire for the team to succeed. We are seeking an experienced leader who possesses a broad understanding and awareness of the people, processes and overall operations to help our company grow into new markets and develop new product lines. Our ideal Director of Operations will effectively coach the team and align all key functions in the company: including operations, marketing, business development, and finance. This individual will embrace technology, improve upon existing processes and use their innovation and creativity to think outside the box.  If you are a strong communicator who possesses a high level of integrity, and you have the desire to be part of a recession-proof industry with unlimited growth, apply now and join our dedicated team!

RESPONSIBILITIES

The job responsibilities of the Director of Operations include, but are not limited to:

• Facilitate conversations that bridge gaps with the field operations team and internal staff
• Identify challenges, develop solutions, and remove operational barriers to success
• Oversee the business development function, prioritize and delegate responsibilities on initiatives and projects
• Meet with key customers and strategic industry partners to build relationships
• Own the organizational vision, goals, objectives, and issues -- to increase growth
• Lead, manage, and hold team members accountable (5 direct reports)
• Execute a system to simplify and streamline on-boarding and training for the internal administrative team and outside field operations team
• Drive profitability of the P&L and execute overall business plan to reach profitability goals
• Identify, develop, and implement processes and systems, focusing on expanding current products and services.

QUALIFICATIONS

Required

• 4-year business degree or equivalent work experience
• 3 years’ leadership experience
• Project management experience
• Customer service experience
• Financial oversight/P&L experience

Preferred

• Manufacturing or construction industry experience
• Business-to-business customer experience
• Experience working for a small company
• Solid experience working with Microsoft Outlook, Teams, Projects, or similar Project Management software

Desired

• Experience with concrete products

This Director of Operations will be required to live in either Dayton, Cincinnati, or the Columbus area and work out of the Jeffersonville, Ohio office (this is not a remote position).

THE COMPANY – (CCS)

Our company started in 2001 by our founder Chris Paisley. We began by pouring concrete, concrete foundations, and concrete slabs. In 2008 we started a concrete re-surfacing division focusing on concrete polishing, concrete staining, and decorative finishes. Our craftsmanship and quality of work show our dedication to provide the most uniform finish possible. Our ever-expanding project base sets us apart from other companies.  We have expanded our services across the region. In just over a decade, CCS has become one of the leading concrete polishing companies in the Midwest and continues to expand nationwide.

WHY CCS

CCS stands out because of our culture and core values:

• Always be honest and do what’s right
• Own your mistakes
• Stay driven to find solutions
• Relentlessly pursue a perfect product
• Pay attention to the details
• Family matters

• We offer a great work-life balance and care about our employees
• We maintain a high level of integrity as we strive to be the best in the industry
• We identify, address, and solve problems
• Company runs on EOS
• Not a high-pressure work environment
• We offer the opportunity to make an impact and advance your career while working remotely

Salary: $80-100K plus bonus opportunities

Benefits: PTO, company laptop, mileage reimbursement