What are the responsibilities and job description for the Front Desk Agent position at Condominium Association?
About us
The Enclave Condominiums is a luxury condominium in Atlantic City built to capture the interplay of all the elements that make Atlantic City one of the premier resorts in America. Our staff is prided in being professional, dilligent, and curteous. The sun, the sea, magnificent beach, and the dazzling lights and magestic achetecture that proclaim the rebirth of this exciting city are all found at Enclave Condominiums.
Our work environment includes:
- On-the-job training
- Relaxed atmosphere
- Safe work environment
```Job Overview```
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our residents, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have a passion for hospitality and enjoy working in a dynamically-paced environment, we would love to hear from you.
```Duties```
- Greet residents with a helpful and courteous demeanor
- Check-in and check-out residents' guests and contractors efficiently and accurately
- Answer phone calls and respond to inquiries in a professional manner
- Provide information about condominium amenities, parking, and report any incidents that occur
- Maintain cleanliness and organization at the front desk area
- Handle keys and maintain accurate records for guest/contractor authorizations
- Collaborate with other condominium association departments to ensure resident satisfaction
- Manage access control, observe alarm systems and surveillance feeds
```Skills```
To excel in this role, you should possess the following skills:
- Strong hospitality and customer service skills
- Knowledge of hotel or residental condominium operations and procedures
- Proficient in using phone systems and other office equipment
- Excellent communication and interpersonal skills
- Exceptional guest service skills
- Ability to handle difficult situations with patience and professionalism
- Attention to detail and strong organizational skills
If you are looking for an opportunity to contribute to a dynamic team in the hospitality industry, we invite you to apply for the position of Front Desk Agent. We offer competitive compensation, a low-stress work environment, and a supportive team of staff. Apply today!
Job Types: Full-time, Part-time
Pay: From $19.00 per hour
Expected hours: 16 – 40 per week
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
- On call
- Overnight shift
Work setting:
- In-person
Ability to Relocate:
- Atlantic City, NJ 08401: Relocate before starting work (Required)
Work Location: In person
Salary : $19