Administrative Assistant - Work from home - Healthcare

The primary job responsibility is administrative duties to book medical surgeries as well as general receptionist. The candidate must be focused with a high level of attention to detail. Should have excellent written and communication skills.

The candidate must have an excellent customer service record and work ethic as well as managing multiple medical scheduling projects with accuracy and professionalism.

Duties include project management, preparing meeting documents, light bookkeeping, and arranging special meetings. We are searching for an experienced self-starter who is resourceful, organized, independent and works well in a team. Professional demeanor, great attitude, excellent phone and computer skills, and a strong work ethic are required.

Tasks:

• Calendar management

• Consent Forms

• FMLA or etc.

• Spreadsheet management

• Doctor's Notes

• Customer Service

• Answer phone

• Misc. Tasks

• Facebook participation and management

• CRM management
• Communication with surgical team
• Patient Coordinator support
• Health review for scheduling
• Patient support

CORE QUALIFICATIONS

• Attention to Detail a must
• Able to cultivate excellent interpersonal relationships with medical staff, patients, partners.
• Excellent organizational skills in maintaining patient files and appointment schedules.
• Experience in medical assisting.
• Experience Emailing or Phone Calls for Prospective Patients.
• Outstanding customer service and interpersonal skills.
• High ability to respond to patient inquiries and resolve patient issues.
• Sound abilities with computers, and programs such as Gmail, Google Drive, Adobe PDF, Excel and Word
• Ability to work independently and in a team environment.
• Familiarity with medical terminology.
• Answering telephones and scheduling patients.
• Other office tasks as needed.
• Home office - able to work from home
• Smartphone
• Laptop

Requirements:

• Prior administrative experience, medical office environment preferred
• Strong MS Office skills including Word, Excel, and PowerPoint required
• Experience with CRM, Customer Relationship Management Software (e.g., Salesforce, Zoho, etc.)
• Excellent phone etiquette and customer service skills
• Strong organizational skills with great attention to detail
• Excellent attendance and work ethic
• Ability to communicate professionally and effectively
• Speak and write Spanish

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

Application Question(s):

• Are you available to work 8am-5pm PST?

Experience:

• Medical receptionist: 2 years (Preferred)

Work Location: Multiple Locations