What are the responsibilities and job description for the Automotive Service Advisor position at Confidential?
Rear opportunity from growing Central Jersey Highline Dealership. We are hiring experienced Automotive Service Advisors with dealership experience is a must.! We are offering top pay and a comprehensive benefits package!
We are in the business of selling new and used vehicles and providing exceptional service to those vehicles. Our Dealership has built a reputation for providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. If you want to work for a successful organization where you can make a difference, then this is the place for you.
Primary responsibilities include, but are not limited to:
- Greet customers in a prompt and courteous manner.
- Schedule service appointments and collect vehicle information.
- Secure agreement from the customer before repairs are done.
- Clearly explain the requested service on the repair order.
- Estimate the cost and time needed to do the repair.
- Advise customers on the proper care for their vehicle and the importance of proper maintenance.
- Communicate the need for additional service when needed, using a detailed explanation.
- Handle customer complaints and maintain high CSI.
- Check on the progress of the vehicle during servicing and contact the customer regarding changes to estimate or timetable for repairs.
Job Type: Full-time
Pay: $70,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Weekends as needed
Shift:
- Day shift
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $70,000 - $120,000
