What are the responsibilities and job description for the Front Desk Receptionist position at Confidential?
POSITION SUMMARY:
As the Front Desk Receptionist, you’ll be at the heart of our organization, ensuring everything runs smoothly. Your key responsibilities include:
- Phone Management: Handle calls professionally, asking initial questions and then directing them to the appropriate department. For any after-hours and missed calls, voicemails are to be summarized via email to appropriate party.
- Lobby Management: Greet people warmly and direct them to complete necessary tasks for their visit upon arrival. Keeping the lobby clean and welcoming is also the responsibility of this position.
- Administrative Support: Assist with tasks like calendar management, office supply ordering, mail sorting, processing payments, managing faxes, creating ID badges, and handling invoices. This list is not exhaustive.
- Attention to Detail & Initiative: This position has ebbs and flows of business, thus an ideal candidate would be effective in multitasking when busy and seeking out additional tasks when slow.
In summary, your role is dynamic and essential for our organization’s seamless functioning.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Front desk: 2 years (Required)
Work Location: In person
Salary : $18 - $21
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