What are the responsibilities and job description for the Front Desk position at Confidential?
Qualifications:
- One Year Dental Front Desk Experience
- Knowledge of Dental Insurance
- Excellent Communication Skills
- Self-Motivated, Punctual, Team Player
- Open Dental Experience Preferred
- Proficiency in terminology and procedures
The Front Desk works alongside the office manager and clinical team to deliver an exceptional patient experience. Ideal candidates should possess a friendly, outgoing demeanor and excellent organizational skills while also having the ability to direct and help maintain full productive schedules.
Position offers great medical benefits including 3 health insurance plans to choose from, dental Insurance, vision insurance, paid vacations, and sick days.
Essential Functions:
- Greet and welcome patients and visitors to the practice.
- Check in patients according to office protocol, verifying and updating patient information.
- Confirm the next day's appointments according to protocol and patient preferences.
- Schedule patients for efficient use of the doctor and staff time.
- Maintain a professional reception area.
- Manage recall and inactive patient system
- Collect payment from the patients at the time of service.
- Prepare financial treatment plans and present plan options to the patients.
- Gather and verify patient benefits and maintain accurate benefit summaries in dental software.
- Open and close dental office according to office protocol.
- Daily cash handle and balancing the days transactions.
- Submit insurance claims for completed treatment and prior authorizations.
United States (Required)
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Dental receptionist: 1 year (Required)
Work Location: In person
Salary : $15 - $20
