What are the responsibilities and job description for the Operations Manager position at Confidential?
As the Operations Manager, you'll be the linchpin of our local branch, connecting our dedicated team with our valued clients. Your leadership will drive operational excellence, foster growth, and reinforce the brand's reputation.
What You'll Do:
- Be the Face: Represent our brand to clients, building and sustaining powerful relationships.
- Lead & Inspire: Shape a cohesive team, providing guidance, setting performance expectations, and ensuring growth opportunities.
- Drive Profitability: Monitor key financial metrics, collaborating with finance to refine invoicing and AR processes.
- Champion Efficiency: Ensure resources, including personnel, fleet, and equipment, are utilized optimally.
- Strategize: Participate in long-term planning, setting goals, and forecasting to enhance our market footprint.
- Problem Solve: Identify challenges early, implement solutions, and pioneer continuous improvement efforts.
- Monitor & Adapt: Regularly assess team performance against benchmarks, making necessary adjustments.
About you:
- You possess a business mindset, understanding the nuances of operational success.
- Demonstrated prowess in leading teams, ensuring both cohesion and high performance.
- You thrive in dynamic environments, ready to pivot when necessary.
- You're proactive, always seeking solutions and better ways to achieve goals.
- Proficiency in Microsoft Office Suite, especially Excel, is a must.
- Bachelor’s degree in a business-related field.
- Openness to travel up to 30% of the year.
Job Type: Full-time
Pay: $70,277.00 - $77,889.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Overnight shift
Ability to commute/relocate:
- Raleigh, NC: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $70,277 - $77,889
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