What are the responsibilities and job description for the Practice Manager position at Confidential?
We Value Your Career
We promote a family culture and invest in every team member to provide a dynamic and supportive workplace. Our professionals understand the value of teamwork, are encouraged to collaborate, to innovate and to thrive in a patient-centered environment. Together we create solutions to provide the highest level of quality care and bring value to those we serve.
*Exceptional Benefits: *
- Medical, Dental and Vision Insurance
- Short-Term Disability, Long-Term Disability and Life Insurance
- Generous Paid Time Off (PTO)
- 401(k) Retirement Plan
- Inspirational Culture!
Responsibilities
As a Practice Manager you will be responsible for directing day to day administrative and supporting clinical office staff operations. The Practice Manager is responsible for achieving performance improvement, directing day to day operations in compliance with all applicable regulatory standards, and developing and implementing new programs. In this role you will:
- Monitor all staff workflow daily to ensure all operational functions are completed in a timely manner
- Maintain adequate staffing levels to meet department and organization needs
- Run all meetings effectively and send appropriate follow up information to all appropriate parties
- Ensure correct forms and equipment are in use or working order
- Work with referral sources and other health care related offices to provide exceptional care
- Serve as a resource person regarding available health and social services and resources to the patients, caregivers, facility/referral partners, office staff and clinicians
- Have a deep understanding of Aprima software and answer questions within the practice about the software
- Ensure all QA recommendations are followed for improvement of patient care or operational needs
- Plan projects thoroughly and systematically to yield results
- Review evaluation studies to determine continuity and effectiveness of care, community relations and image, patient satisfaction, need for additional services or methods to increase revenue
- Document and follow up on reportable incidents and concerns related to customer service issues
- Prepare and submit status reports of activities as required
- Be responsible for branch facility, including but not limited to securing facility maintenance, upkeep, and repair.
- Serve as a support person when necessary when any supporting clinical office or scheduling position is out of the office
Required Qualifications
- Associate degree
- Minimum 5 years of healthcare experience
- Minimum 1 year of supervisory experience
- Organizational development and project management skills
- Working knowledge of regulations and reimbursement within Part B Fee for Service or Physician Value Based contracting
- Proven leadership abilities
- Problem solving skills
- Excellent observation, verbal and written communication skills
Desired Qualifications
- Bachelor’s degree in a related field
- Familiarity with Aprima Electronic Medical Record (EMR) system
Location
- Home Office: Saginaw, MI
Hours
- Office hours: 8:00 AM – 5:00 PM, Monday through Friday
- On-call
Background Screening
We conduct a background screening on you upon acceptance of a contingent job offer. Background screens are completed by a third-party administrator, the Michigan Long-Term Care Partnership, and are performed in compliance with the Fair Credit Report Act.
Reasonable Accommodations
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Vision insurance
Medical Specialty:
- Geriatrics
- Primary Care
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: On the road