Practice Manager

JOB TITLE: Practice Manager

BIG PICTURE of the JOB!

To help lead a large plastic surgery office with 20 employees.

To have a can do attitude and be willing to work hard for your personal, professional and financial goals.

To have fun at work and help those around you succeed.

To be part of a growing company that intends to have 10 office locations across the United States.

- Manage the overall operations of the medical spa, clinic, and surgery center, including staff supervision, scheduling, and resource allocation
- Ensure compliance with all regulatory requirements and maintain accurate medical records
- Oversee financial management, including budgeting, billing, and accounts receivable/payable
- Implement and maintain effective office management procedures to optimize efficiency and productivity
- Coordinate with staff to ensure smooth patient flow and excellent customer service
- Collaborate with the medical team to develop and implement protocols for patient care and treatment
- Provide leadership and guidance to staff, fostering a positive work environment
- Ability to effectively manage a team and promote a positive work culture

If this is motiving to you and you want to skip the resume line, please email manager@nrpsaz.com

Look forward to hearing from you!

TYPICAL PHYSICAL DEMANDS:

Requires prolonged sitting, some bending and stooping. Also prolonged standing and walking.

Requires eye-hand coordination and manual dexterity sufficient to operate usual office

equipment. Requires normal range of hearing and eye-sight. Requires working frequent

irregular hours. Requires ability to work under stressful conditions. Requires ability to research,

prepare and communicate comprehensive reports. Occasional traveling out of state.

TYPICAL WORKING CONDITIONS:

Mostly office work, some clinical environment. Frequent late (evening) hours.

PRE-REQUISITES:

1. Graduate from an accredited business school or equivalent practical experience.

2. Prior (5 yrs.) experience in administration of a medical/surgical office or facility.

3. Prior experience in Human Resources.

RESPONSIBILITIES:

1. Manage the individual operation of established policies and procedures.

2. Coordinate and direct the clerical, administrative and clinical staff. Ensure a high

quality of patient care and patient satisfaction.

3. Serve as liaison with outside consultants (Risk Manager, Attorneys, Accountants,

Consultants, etc.).

4. Develop long range plans, organizational policies and procedures, programs,

products and services in conjunction with the Medical Director.

5. Evaluate performances and recommend merit increases, promotions and

disciplinary actions.

6. Manage departmental budgets, allocations of funds and provide monthly and

annual data interpretation.

7. Analyze and recommend changes in the organizational systems, policies and

procedures and ensure implementation strategic goals.

8. Resolve organizational problems.

9. Collect data, prepare reports, answer correspondence, compile and analyze

statistics.

10. Prepare and conduct staff meetings regularly.

11. Authorize purchase of major pieces of capital equipment in coordination with

CFO and Medical Director

12. Manage the maintenance and safety of the buildings and grounds.

13. Authorize and manage payroll and accounts payable.

14. Manage and ensure compliance with federal, state and local government

regulations and internal policies and procedures. Maintain the organizations

standard of quality patient care.

15. Assist in developing and maintaining Quality Control, Quality Assurance,

Utilization and Loss Prevention Programs.

16. Keep current with trends and practices in aesthetic, cosmetic and surgical health

care administration.

17. Develop and implement education, training policies and procedures, including but

not limited to OSHA, HIPAA, etc.

18. Develop plans and objectives with the Medical Director and department staff

regarding short and long range financial and accounting programs in specific

areas such as budgeting, profit analysis, accounting systems, reporting, internal

auditing and special projects.

19. Assist with the development and implementation of the annual capital and

administrative budgets as well as financial and credit policies.

20. Manage and integrate various functions within the organization, including

employment, compensation, benefits, employee relations and training according

to established guidelines.

21. Review physician departmental performance in relation to established goals and

objectives for optimum quality of service.

22. Study, review and clarify personnel and staffing requirements, evaluate turnover

and identify related problems.

23. Understand competitive trends and recommend innovative recruitment strategies.

24. Manage credentialing process.

25. Manage and maintain the employee benefit program, conduct open enrollment

sessions. Develop, prepare and distribute compensation and benefit information.

Explain plans and options to employees.

26. Subsequent to acquisition of assets, oversee the preparation of a detailed

spreadsheet reconciling assets purchased, supplies purchased and all other items

purchased on behalf of the Surgery Center and Med Spa.

27. Troubleshoot projects and interdepartmental problems on a daily basis.

28. Attend meetings with various external agencies such as supply vendors and

consultants. Act as a liaison for the facility and the community.

29. Maintain strict confidentiality in and out of the office.

30. Participate in professional activities and maintain professional affiliation.

PERFORMANCE REQUIREMENTS:

KNOWLEDGE, SKILLS, AND ABILITIES:

 Knowledge of organization policies, procedures, systems, products and

objectives. Knowledge of fiscal management and human resource management

techniques. Knowledge of health care administration systems.

 Knowledge of government regulations and compliance requirements.

 Knowledge of computer system and applications.

 Knowledge of the equipment and instruments to administer patient care.

 Knowledge of common safety hazards and precautions to establish a safe

environment for patients, employees and visitors.

 Skill in planning, organizing, delegating and leadership.

 Skill in exercising initiative, judgment, problem-solving and decision making.

 Skill in ability to apply the principles of motivation and staff development.

 Skill in ability to apply the principles of motivation and staff development.

 Skills in developing and maintaining effective relationships with medical and

administrative staff, patients and the public.

 Skill in developing comprehensive reports.

 Skill in applying and modifying the principles, methods and techniques of

business administration, to provide on going patient care and maintain a positive

profit margin. Ability to develop and maintain quality control standards.

 Ability to analyze and interpret complete data.

 Ability to research and prepare comprehensive reports.

 Ability to communicate effectively in writing and verbally.

 Ability to communicate clearly.

 Ability to react calmly and effectively in emergency situations.

 Ability to work effectively as a team member within the organization.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Healthcare setting:

• Clinic
• Medical office

Schedule:

• 8 hour shift
• After school
• Monday to Friday
• Weekends as needed

Education:

• Master's (Preferred)

Experience:

• Management: 2 years (Required)

Language:

• Spanish (Preferred)

Ability to Commute:

• Scottsdale, AZ 85255 (Required)

Ability to Relocate:

• Scottsdale, AZ 85255: Relocate before starting work (Required)

Work Location: In person