Join our team as a Regional Security Operations Manager and take charge of elevating operational excellence across multiple states. We're committed to exceeding client expectations and delivering top-notch security services. As a key player in our expansion, you'll oversee day-to-day operations in a designated geographic territory with oversight on client scheduling, client relations, site visits, training, development, payroll, recruiting, and human resources.
Requirements:
4 years of experience in security operations
4 years of client relations experience
Extensive travel within the region required (up to 75%)
Essential Functions:
Manage daily operations across multiple states
Conduct regular client site visits to maintain strong relationships
Provide leadership and oversight for off-shifts to ensure adherence to site processes
Enforce client-specific post orders and procedures through effective communication and training
Address issues, disciplinary actions, and terminations promptly and professionally
Maintain open communication with the security team to ensure goal achievement and employee satisfaction
Regularly visit client locations to ensure alignment with goals and expectations
Oversee scheduling to ensure full coverage and minimize overtime
Oversee the team responsible for leading training and development efforts to set up team members for success.
Provide guidance to the team tasked with developing recruitment strategies to meet organizational needs.
Supervise the team responsible for building applicant sources through various channels and providing comprehensive information on opportunities and benefits.
Pay & Benefits:
401(k) plan
Competitive compensation based on experience
Health, dental, and vision benefits offered
Opportunity for professional growth
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Experience level:
4 years
Schedule:
Monday to Friday
Application Question(s):
How many hours per week have you overseen/managed for the workforce?
Experience:
Regional Security Operations: 3 years (Preferred)
overseeing Multi-state: 3 years (Preferred)
Ability to Relocate:
Allentown, PA: Relocate before starting work (Required)
Work Location: In person
Salary.com Estimation for Regional Security Operations Manager in Allentown, PA
$92,314 to $134,055
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