What are the responsibilities and job description for the Scheduling Director position at Confidential?
Job description
If you’re looking to work in an environment that combines teamwork and gives you credit for your hard work, while also enriching the lives of others around you; look no further! Our Senior Living is searching for an Operations Manager to assist the Administrator and Resident Care Director in navigating both the administrative and clinical realms of the facility.
In this leadership position you will have the ability to guide your team towards success. You will manage the operational aspects of the building to contribute to efficient workflow and ensure high resident satisfaction. You must be able to build rapport with staff and provide excellent customer service to residents, visitors and outside vendors.
To succeed in this position you should show excellent leadership, organizational and creative capabilities. You should also be caring, patient, empathetic, value teamwork, and have strong people’s skills. You should be observant and committed to making your residents feel safe and comfortable as well as ensuring that the management team functions to their maximum abilities. At the end of the day, we will want you to be able to look back at your day and truly feel like you have made a difference in other people’s lives. You will be part of a team that truly cares about the people they take care of. Teamwork is one of our keys to success. You will manage the operational aspects of the building to contribute to efficient workflow and ensure high resident satisfaction. Must be able to build rapport with staff and provide excellent customer service to residents, visitors and outside vendors.
Key Duties/Responsibilities:
- Performs general customer service duties to ensure resident satisfaction
- Answers questions of residents and families, addresses concerns, problem solves with the management team to create appropriate solutions
- Facility management – serves as primary contact for all operational and functional management of the building
- General knowledge of the building and its functions
- Ensures annual and quarterly inspections of facility systems are conducted per State guidelines and regulations
- Must have (or be able to learn) knowledge of chemicals and equipment necessary to properly clean facility per State infection control guidelines and regulations
- Manages schedule on 7 Shifts
- Performs HR duties including managing all staffing needs such as hiring, orientation, keeping employee files up-to-date
- Conduct tours as needed
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
