Job Posting for Security Operations Manager at Confidential
A national provider of security services is seeking a qualified Operations Manager to manage operations in the Peoria, IL area. This role will be responsible for providing leadership in the region to include day-to-day operations, customer service, personnel management, security & safety.
Core Responsibilities:
Supervisory/Leadership functions include overseeing site operations and site security personnel.
Oversight of employee on-boarding process including new hire interviewing, selection of candidates, training and licensure and new hire paperwork.
Training staff on software systems, procedural guidelines and company policy.
Meeting and developing relationships with internal & external customers, addressing complaints and resolving issues as needed.
Coordinate operational functions such as payroll and billing, accounts receivable aging, staffing, and scheduling.
Site visits and audits to assure compliance and meet/exceed our commitment.
Provide a superior level of customer relations/service to ensure client retention and satisfaction.
Requirements for Hire:
Bachelor’s degree highly preferred.
3 or more years of related management experience in the security industry.
Computer literacy with MS Office.
Ability to travel and regularly visit all local site locations in and naer Peoria,IL and the surrounding areas.
Valid driver’s license with clean MVR required.
Ability to pass criminal background and pre-employment drug screen process.
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