Security Operations Manager

Peoria, IL Full Time
POSTED ON 5/13/2024

A national provider of security services is seeking a qualified Operations Manager to manage operations in the Peoria, IL area. This role will be responsible for providing leadership in the region to include day-to-day operations, customer service, personnel management, security & safety.

Core Responsibilities:

  • Supervisory/Leadership functions include overseeing site operations and site security personnel.
  • Oversight of employee on-boarding process including new hire interviewing, selection of candidates, training and licensure and new hire paperwork.
  • Training staff on software systems, procedural guidelines and company policy.
  • Meeting and developing relationships with internal & external customers, addressing complaints and resolving issues as needed.
  • Coordinate operational functions such as payroll and billing, accounts receivable aging, staffing, and scheduling.
  • Site visits and audits to assure compliance and meet/exceed our commitment.
  • Provide a superior level of customer relations/service to ensure client retention and satisfaction.

Requirements for Hire:

  • Bachelor’s degree highly preferred.
  • 3 or more years of related management experience in the security industry.
  • Computer literacy with MS Office.
  • Ability to travel and regularly visit all local site locations in and naer Peoria,IL and the surrounding areas.
  • Valid driver’s license with clean MVR required.
  • Ability to pass criminal background and pre-employment drug screen process.

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Compensation package:

  • Weekly pay

Experience level:

  • 3 years

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • On call
  • Weekends as needed

Education:

  • High school or equivalent (Required)

Work Location: In person

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