What are the responsibilities and job description for the Service Associate/ Parts associate/ Body shop manager position at Confidential?
We are looking for a assistant service manager / parts manager and Body shop to lead a busy parts and Service body shop department. Candidates must have 1 year's vehicle service and parts body shop operations experience with proven leadership and ability to help run a Service department or parts and body shop with a high level of quality output and customer satisfaction.
Key Result Areas:
- CSI and Customer Retention and Experience
- Service Technician Production and Profitability
- Service Drive Efficiency and Follow-up
- Employee Satisfaction and Retention
Major Duties and Responsibilities:
- Ensure smooth and profitable operation of service and parts and body shop department.
- Be able to effectively manage both people and processes.
- Managing technicians
- Manage proactive follow up with current and previous customers.
- Oversee proper dispatching of work to service technicians.
- Monitor, interpret and evaluate reporting for technician productivity.
- Hire, direct, assist, and motivate department personnel to achieve maximum productivity, efficiency, profitability in a fun and upbeat environment.
- Lead continuous improvement efforts that support annual goals for service and cost control.
- Maintain a high degree of customer satisfaction with the ability to handle customer complaints.
Benefits:
- Aggressive Pay Plans.
- Comprehensive Paid Training.
- Employee Discounts
- Medical, Dental and Vision Insurance.
- Competitive Vacation Time.
- Competitive Paid time off.
Job Type: Full-time
Pay: $50,000 to $75,000 per year
Education:
- High school or equivalent
Experience:
- Service Parts and body shop : 1year experience (Preferred)
- Driver's License (Required)
Work Location:
- One location'
'Work Remotely No
Job Type: Full-time
Pay: $50,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Experience:
- Management: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: One location
Salary : $50,000 - $75,000
