What are the responsibilities and job description for the Solutions Consultant position at CONFIDENTIAL?
Job Description
The Solutions Consultant is responsible for managing and delivering higher education solutions to a portfolio of clients. The Solutions Consultant will be responsible for understanding the needs of clients, developing and communicating strategies, selecting solutions, and mapping department processes. This position reports to the Business Manager of Information Technology Services.
Essential Functions:
- Consult and maintain relationships with a portfolio of departments to understand their needs and develop strategies to meet their requirements.
- Review use cases, derive requirements, and identify project options to execute the strategy.
- Manage and oversee selected projects, review and manage vendors, and select solutions.
- Map department processes, plan and coordinate user training and stakeholder meetings.
- Determine configuration and integrations, manage efforts within fiscal and other resource constraints, and monitor project progress.
- Analyze and refine project plans as needed to ensure projects stay on track.
- Collaborate with stakeholders to ensure projects are successful and delivered on time.
- Provide regular project updates and reports to stakeholders.
- Stay up to date on industry trends and best practices. Assist with other related tasks as needed.
REQUIRED KNOWLEDGE, SKILLS, and ABILITIES: Individual must possess knowledge, skills, and ability to be able to successfully perform the essential functions of the position, or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of knowledge skills and abilities.
• 1-5 years of experience in Higher Education Solutions or related field.
• Knowledge of Higher Education processes and procedures.
• Experience with project management and software development life cycle.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Ability to work under tight deadlines and manage multiple projects.
• Strong analytical and problem-solving skills.
