What are the responsibilities and job description for the Fraud Analyst position at Conflux Systems Inc?
Job Description
Hi,
This is Ravindra from Conflux Systems, We do have Bulk openings for the below role with one of our esteemed Clients. Please Go through the below JD and if looking for new projects, please share your updated resume to and I will reach out to you.
Role: Fraud Analyst
Location: Tampa, FL (Onsite Role)
Salary Band: $30/Hr. plus Benefits
We are looking for Fraud Analyst to support our client’s ecommerce business operations. Interested candidates should have previous experience in a high-volume production environment conducting investigations, possess excellent analytical skills, and pay great attention to detail.
.
Job Description/Responsibilities:
- Investigate activity on customer accounts to establish validity, perform financial remediation and/or apply measures to prevent further fraudulent acts
- Investigate transaction/user accounts for any policy violations
- Utilize multiple systems/windows to gather data
- Update incident status, accurately notate accounts/transactions
- Manage customer “Rewards” account status and security
- Route escalations to defined points of contact
- Refunding credit cards and other payment instrument
- Cancel suspected fraud orders and flag known criminal devices to prevent use
- Weekly schedule must include one weekend day: Sun-Thur or Tue-Sat
Applicant must possess
- Moderate computer skills - Knowledge of standard MS Office programs (Word, Excel)
• Ability to navigate multiple computer screens with multiple systems/windows
• Ability to communicate effectively both written and verbally
• High school diploma or equivalent
• One year previous experience in the fraud or analysis industry
|
Salary : $30 - $0
