D-Patrick is a family owned and operated dealership that strives to provide excellence in all we do. We have been a well-known community partner since 1934. If you are looking for a stable career, then this is your opportunity.
What we offer:
Free workplace medical clinic
Referral program
Employee discount
Professional development assistance
Weekly pay
JOB PROFILE
Estimates automotive body repairs by ascertaining body damage, developing estimates, preparing work orders, contacting insurance companies, maintaining customer rapport.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Plans and schedules departmental activities to repair customer vehicles
Prepares estimates, identifying cost for repair and service to customer motor vehicles
Maintains customer satisfaction index rating at least comparable to that of the manufacturer, zone or district average
Greets customers in a timely friendly manner
Schedules appointments, assign numbers to and write up repair order. Obtain customer and vehicle data; communicate with customers to determine nature of repair
Dispatches work
Ensures repair order (RO) has details of repairs, are legible and has customer's signature
Keeps customers informed of repair time, any delays, any additional work and additional costs.
Handles telephone inquiries regarding work in process and other customer calls.
Be responsible for quality control, to ensure that work is completed as requested and to reduce comebacks.
Inspects overall condition of vehicles at check in.
Provides estimates for labor and parts. If unable to determine estimate
Required to stay up to date on all I-CAR, ASE, and manufacturer training.
Requires being at work on time and have satisfactory attendance.
Any other duties assigned by management.
EDUCATION and/or EXPERIENCE
High school Diploma or general education degree (GED) and 3 or more years of related experience and/or training.
BENEFITS:
EXPERIENCE:
SALARY: Negotiable, based on experience
Job Type: Full-time
Day range:
Shift:
License/Certification:
Ability to Relocate:
Work Location: In person
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