Quality Liaison

Job Summary:

The Plant Liaison represents ConMet at the customer location addressing quality related issues that arise.

Shift hours are Monday - Friday, 4:30pm - 1:00am.

Essential Duties & Responsibilities:

• Review product and processes and negotiates with the customer rep to prevent non-conformances from becoming formal rejections
• Challenge formal rejections if the responsibility is clearly not ConMet's
• Direct and coordinate liaison support personnel, including 3rd party contractors approved by the affected ConMet plant
• Review customer concerns and communicate findings to ConMet production plants in a timely manner
• Verify suspect stock quantity at customer and sort product to ensure clean points
• Support Engineering with fit, form and function testing if needed
• Communicates nonconformance issues and sends communication reports to ConMet production plants
• Assists in installation of parts and completion of small assemblies to prevent rejects
• Maintain awareness of the relevance and importance of activities and how each contribute to achieving quality objectives
• Maintain prompt and regular attendance as scheduled
• Work safely and without injury
• Other duties may be assigned

Qualifications and Competencies:

• Associate's degree in a technical field or 3 years of related experience, or an equivalent combination of education and experience
• Minimum of 3 years experience in quality
• Manufacturing experience, preferably in the heavy truck manufacturing
• Experience in customer service a plus

Environmental & Physical Demands:

• While performing the duties of this job, the employee is regularly required to stand for extended periods of time. Use of hands/fingers is required to hold or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms. Good hearing is required.
• The employee must regularly lift up to 35 pounds, and may be required to lift up to 50 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to look up, around and over the shoulder.
• Occupational noise exposure during performance of required duties.
• Occupational exposure to fumes, dust, and debris is regularly encountered. Safety glasses are required at all times.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

The qualifications and competencies listed above are representative of the knowledge, skill, and/or ability required. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation & Benefits:

• $23.80 per hour, with 6 month wage increases
• Comprehensive employee benefits package, including medical/dental/vision coverage, life and disability protection
• Paid time off
• Paid holidays
• Participation (100% company paid) in the ConMet/Amsted Employee Stock Ownership Program (ESOP)
• Company 401k program match
• Wellness reimbursement

ConMet provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristics protected by federal, state, or local laws (“Protected Characteristics”). Ensuring fair wages is an important Company value. Accordingly, the Company will not pay wages to any employee at a rate less than the Company pays to other employees for work that is substantially equivalent and requires comparable skills unless a bona fide factor justifies a pay differential. The Company prohibits pay disparity based on Protected Characteristics or prior salary history. The Company prohibits retaliation against employees for discussing compensation.

About ConMet

ConMet, a division of Amsted Industries, is a leading global supplier of wheel end products, aluminum and iron castings, and interior and exterior plastics to original equipment manufacturers and aftermarket channels in the commercial vehicle industry. Founded in 1964, ConMet's innovation has been critical in designing, engineering, and manufacturing revolutionary technologies for trucks and trailers. Today, ConMet products are standard equipment on most heavy-duty vehicles in North America and have a growing footprint worldwide.

ConMet is committed to creating products and services that align with critical customer needs. The development of more efficient products, processes, and technology that transform the way customers run and maintain their vehicles is central to ConMet’s vision.

Diversity & Inclusion Pledge

At ConMet, differences are not ignored, but celebrated. Our goal is to encourage a deeper knowing of our people, pulling out knowledge and experiences to ignite creativity. We are committed to achieving workplace equity by intentionally creating a work environment where all people are respected, accepted and have a sense of belonging.

Because people are what drive our success, ConMet’s Diversity and Inclusion program empowers all employees to embrace their individuality and share their abilities to further our innovations, thus improving the lives of our employees and customers, and strengthening our position as a leader in our market.

Education

• Associates or better