What are the responsibilities and job description for the Customer Service Representative/Cashier position at Conn's Home Plus?
The Cashier is to provide first class customer experience through front end customer engagement and point of sale interaction.
Responsibilities:
- Answers incoming customer calls and greets customers warmly and assists with any customer issues or questions.
- Takes payment information and other required information such as addresses and phone numbers for customer checkout
- Places or cancels customer merchandise orders
- Answers customer questions about warranties or terms of sale
- Provides the highest level of customer service
- Opens, closes and balances register
- Upholds company standards for merchandise presentation and cash wrap cleanliness
- Assists store with other tasks as business need arises
Qualifications:
- Computer and clerical experience is preferred
- Must have excellent customer service skills
- Data entry skills preferred
- Must have good organizational skills
- Credit check may be required
- High school diploma or GED is required
- Full time retail schedule, including evenings/nights, weekends and holidays, with overtime as needed
- Required to successfully complete a pre-employment background check prior to beginning employment.
Conn’s History:
Conn’s HomePlus (NASDAQ: CONN) is a specialty retailer of home goods, including furniture, appliances and consumer electronics, with a mission to elevate home life to home love. With more than 150 stores across 15 states and online at Conns.com, our over 4,500 employees strive to help all customers create a home they love through access to high-quality products, next-day delivery and personalized financing, including flexible, in-house credit options. Additional information can be found by visiting our investor relations website and social channels (@connshomeplus on Twitter, Instagram, Facebook and LinkedIn).
Conn’s is PROUD to be an equal opportunity employer.
Job Type: Full-time
Pay: From $10.25 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Customer Service: 1 year (Required)
- Cashier: 1 year (Preferred)
Work Location: In person
Salary : $10 - $-1
