Epic SER Provider Security Application Analyst

Position Summary

Demonstrates comprehensive knowledge of computer systems, applications and interfaces. Demonstrates proficiency in all skills required to facilitate complex application and systems enhancements or replacements. Analyzes and resolves complex system integration problems. Creates pre- and post-project benchmarking metrics. Demonstrates an advanced understanding of the CT Children's business functions. Demonstrates advanced proficiency in creating detailed documentation, including system design documentation, procedures, process and data flows, RFPs, project plans, and recommendations for system enhancements and replacements. Communicates effectively with clients, colleagues, developers, and organizational administration. Provides estimates for moderate to complex work efforts. Demonstrates comprehensive degree of analytical skills. Supports multiple concurrent projects, educates and coaches other team members, and manages client expectations. Manages tasks, resources, and project plans for team assignments.

Possesses and demonstrates a working knowledge of the Epic provider resource (SER) record lifecycle. Oversees and maintains the overall integrity of the Epic provider (SER) database, following established security protocols and utilization of best practices.

Job Duties

A Senior Systems Analyst is a senior contributor with similar responsibilities as the Systems Analyst, but with a greater degree of complexity. A Senior Systems Analyst may be involved in some leadership activities and also:

• Analyzes and defines systems information requirements and objectives for application and systems enhancements or replacements.
• Employs comprehensive analytical skills to define system information requirements and objectives for system, application, and interface maintenance or enhancement requests and communicate to clients and programmer/ build staff.
• Prepares written documentation of the need for application changes or replacements and coordinates staff and manages multiple projects or large tasks for their implementation
• Prepares written documentation in support of systems enhancements and replacements.
• Identifies and works collaboratively to resolve interface issues between different vendor systems.
• Develops, implements, documents and validates comprehensive test plans of relevant application components and related interfaces.
• Devises and conducts pre- and post-project benchmarking metrics for moderate to complex projects.
• Participates in the system selection process, including needs assessment, RFP and vendor selection.

May be required to travel to/from and work in the various CCMC locations, including patient care areas. May be required to travel for mandatory certifications. May be required to represent IT and/or present to various Hospital Clinical and/or Operations Committees. Understand and comply with all enterprise and IS departmental information security policies, procedures and standards.

Support the integration of information security in the development, design, and implementation of Hospital

Technology Resources that process, transmit, or store CT Children's information. Support all compliance activities related to state, federal regulatory requirements, healthcare accreditation standards, and all other applicable regulations that govern the use and disclosure of patient, financial, or

other confidential information

Responsible for the lifecycle of the Epic SER record, including provider onboarding, provider offboarding, and maintenance of external provider records. Serves as a liaison to the Medical Staff Office, provider liaison team, and various Epic analyst teams. Key participant in the organization's User and Security Workgroup. Supports third-party integration as appropriate for role.