Data coordinator

Description :

Connecticut Foodshare is the food bank serving all of our neighbors across the state. Working with a strong network of community-based hunger relief programs, we help provide nutritious food as well as long-term, sustainable solutions to food insecurity.

By joining Connecticut Foodshare, you will be part of a team that helps drive community awareness, garners support, leverages research, and engages volunteers, to realize our vision of a thriving community free of hunger.

Position Summary :

The Data Services Coordinator is responsible for timely and accurate gift entry, and maintenance of CRM database donor records and data.

The Data Services Coordinator processes Giving data as required to support processing gifts and keeping donor records updated, complete, and accurate.

The Data Service coordinator also supports the ERP database and online ordering systems as necessary. The Data Services Coordinator reports to the Senior Director of Data and Analytics and will support other Connecticut Foodshare staff as needed.

Essential Duties and Accountabilities :

Primary Responsibilities :

• Enters gifts into CRM database in a timely and accurate manner with appropriate coding.
• May provide customer service to donors to resolve issues and update gift entry.
• Trains staff and interns on relevant gift entry systems as needed.
• Corrects and appends donor records based on input from donors and other staff.
• Reconciles gift data with the Finance Department on a timely basis.
• Assist with monitoring of connector between Agency Express and Ceres
• Backup to Data and Analytics Manager

Requirements :

Minimum Education / Experience :

Associates degree in related field AND 2 years of related experience in defined function in comparable environment OR 4 years of related experience in defined function in comparable environment.

Preferred Education / Experience :

• Bachelor's degree in related field with 1 years of progressively responsible experience in defined function
• OR 3 years of progressively responsible experience in defined function.
• Experience working with donors in a non-profit profit or customer service environment.

To apply, please submit a resume and cover letter to Human Resources.Connecticut Foodshare is an Equal Employment Opportunity and Affirmative Action Employer.

Connecticut Foodshare maintains a drug-free workplace.

PI70623979d197-26289-34368331

Last updated : 2024-05-05