Front Desk Coordinator

A Little About Us:

Connecticut GI, a division of GI Alliance, is looking for a full-time Front Desk Coordinator to join our Bristol Care Center! We are the largest gastroenterology practice in the state of Connecticut with 29 Care Centers and still growing. Our employees are the foundation of our practice and we pride ourselves on the fact that we have been named a TOP WORKPLACE 8 times! Our team of clinical and administrative support staff work collaboratively with our physicians and advanced practitioners to provide our patients with the most comprehensive and compassionate care. Here at CTGI our promise is to treat every patient as if they were a member of our own families, and we are looking for team members who also embody this vision!

A Short List Of Reasons Why You Should Work For CTGI

• Selected as a Top Workplace 8 Times
• Competitive Pay
• Very Fast-Growing Practice

What You Will Do For Us:

• Providing Remarkable Patient Experience: you will be responsible for scheduling office visits, confirming appointments, updating patient insurance and demographic information, answering incoming calls and documenting utilizing Epic EMR.
• Attention to Detail: Properly compose, process, and follow-up on electronic phone messages and alerts.
• Team Player: Utilizing EMR, answer any quick questions, which are appropriate for administrative staff.
• Versatility: Process insurance authorizations when required.
• Expertise: Monitor schedule of assigned providers, noting and correcting errors as appropriate.

What We Are Looking For In You:

• High School Diploma or Equivalent.
• Excellent verbal and written communication skills.
• Strong problem-solving skills.
• Exceptional interpersonal and customer service skills | 3 years of professional experience.
• Prior front desk experience in a medical setting.
• Experience with an EMR system is ideal, Epic experience is a plus.

Job Type: Full-time

Salary: From $18.00 per hour, depending on experience

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 3 years (Required)
• Customer Service: 3 years (Required)
• EMR systems: 1 year (Preferred)

Work Location: In person

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• EMR systems: 1 year (Preferred)
• Customer Service: 3 years (Preferred)

Work Location: In person