What are the responsibilities and job description for the Transition Specialist position at Conservice?
UtilityTransition Specialist
Wage: $13.50/hour plus tier based performance pay
Location: Employment will begin in-office, with the option to move to hybrid-remote after meeting team's Standard of Excellence
Shift: Full Time Monday - Friday 8am - 5pm
Overview
Our Transition Change of Address Specialists inspect and update the mailing address on accounts to ensure all bills come directly to Conservice. For specific management companies, you will also be in communication with the client to obtain account information related to Change of Address, authorization, billing, and logins. You also work with utility providers to resolve account authorization issues, which will allow you to work with them on the client's behalf. Your ability to collaborate effectively with your team, utility providers, and the client is key to helping you get your accounts taken care of in a timely manner. Come join a team that is dedicated to developing leaders and creating a positive work environment.
Responsibilities
- Inspect and update mailing addresses to make sure bills come to Conservice
- Communicate with utility providers and clients on the phone and through email
- Set up Continuous Service Agreements and Landlord Agreements
- Work with utility providers and clients to resolve any authorization issues
- Explain a complex idea, both verbally and in writing, using clear, professional, language
Qualifications
- Attention to detail
- Critical thinking to solve problems and understand the “why” behind the issue
- Able to prioritize your workload to meet deadlines and clients needs
- Self motivated
- Able to develop approachable relationships with team members
- Adaptability to solve different problems and approach different projects
- Clear and professional written and verbal communication
Education & Experience
- High School Diploma or equivalent
Salary : $14 - $0
