What are the responsibilities and job description for the Product Manager position at Consolidated Communications?
Join a team that offers growth potential, competitive compensation, an excellent benefits package and the opportunity to make a significant impact on the lives of customers and communities. Consolidated Communications is a best-in-class, top 10 U.S. fiber provider that delivers reliable fiber communications solutions to consumers and businesses. We are committed to providing meaningful work in a positive environment while connecting people and enriching how they work and live. At Consolidated, our employees make the difference. We welcome and value individuals from different cultures, with diverse life and work experiences and educational backgrounds.
* As Product Manager, Consumer Fiber, you will be the subject matter expert for residential fiber broadband and associated services
* Working with product marketers and peers in the organization to be accountable for continuously improving our products to meet users' needs
* You and the cross-functional team will assist in defining, delivering, and operating the fiber broadband product that offer the speed, simplicity, and reliability necessary to become a trusted resource that people rely on every day to access all the benefits the Internet has to offer
* Collaborate with product marketing to uncover and document customer and end user needs
* Lead by example by using quantitative and qualitative data to drive decision making
* Regularly communicate with end users to incorporate their feedback into our experience, keeping our end users at the center of everything we do
* Assist in the establishment and championship of a product roadmap that inspires the company to deliver solutions for customer unmet needs
* Track, and achieve the product's key results to deliver on company objectives
* Collaborate within cross-functional teams to identify and specify solutions to validated user problems that are enriching, usable, feasible, and that benefit the business
* Assist in validating ideas and feature implementations in collaboration with product marketing, design, and engineering using test and learn best practices
* Assist in determining and delivering returns from product investments in collaboration with FP&A
* Assist with ensuring company-wide transparency into product discovery and delivery
* Bachelor's degree
* 3 years of Product Management experience with a special emphasis on consumer data and voice products
* Clear and concise written and verbal communication skills
* Experience developing and delivering on fiber based product roadmaps
* Experience with discovering and delivering high-quality products that drive customer satisfaction
* Experience with a variety of telecom technologies with an emphasis on fiber broadband
We are proud to offer a comprehensive and competitive benefits package:
- 401(k) matching
- Medical, Rx, Dental and Vision insurance
- Disability insurance
- Flexible spending account
- Health savings account
- Life insurance
- Tuition reimbursement
- Paid vacation and personal days
- Paid holidays
- Employee Assistance Program
- Annual bonus program to eligible employee's based upon organization performance
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.
Consolidated Communications Enterprise Services, Inc. is an AA/EEO/Veterans/Disabled Employer.