Branch Manager

If you are looking for a rewarding leadership career where you get to make a difference in your community, helping people financially, look no further! Consolidated Community Credit Union is looking for a driven Branch Manager to join our growing team. Partnering with some of Oregon’s most influential companies along with the communities we are proud to be a part of, we are on a mission to improve people’s financial futures the way only a community credit union can – by building enduring, long-lasting relationships with our members. We take pride in the outstanding service we offer, helping members save money since 1954.

If you excel at customer service management, have a passion for developing high-performing teams, a knack for problem resolution, a strong eye for detail, the ability to quickly make sound decisions, and are comfortable overseeing a full-service branch team, we would love to hear from you!

Not only could you be a part of an energetic and collaborative team, you’ll also receive an excellent, competitive compensation package including:

• Generous sales incentive program - so you can earn more for outstanding performance.
• Paid holidays, vacation, and sick leave - to promote a healthy work/life balance.
• Medical, dental, vision, and Rx coverage - so you have access to the healthcare you need.
• Disability, Life, AD&D, and other coverage - so you have peace of mind from the unexpected.
• HSA plans available - to help offset many healthcare costs.
• FSA plans available - to help offset a variety of health and/or dependent care expenses.
• 401k program - with 8% profit sharing contribution.
• Annual contribution to Pension Plan of 2.5% - in addition to the 401k plan.
• Employee Assistance Program - to support a full range of personal issues.
• Service Awards, Year-end Bonuses - and other employee appreciation perks!

What you’d be doing

· Leads regular sales, service and operational meetings and trainings to branch staff. Ensures new and updated policies and procedures are communicated to branch staff.

· Oversees the branch building from the exterior to the interior to ensure a clean, professional and safe place. Communicates and or escalates any facility issues to the appropriate manager.

· Oversees staffing, training, performance appraisals, promotions, career development, salary actions, and terminations of branch employees.

· Implements corporate culture through reinforcement of quality service and
teamwork and maintains a high level of employee morale within the branch to minimize turnover and maximize employee and member satisfaction.

· Ability to provide a safe work environment by addressing complaints and supporting employees through coaching and mentoring.

· Represent CCCU in community activities to promote membership.

· Respond to members' requests, problems, and complaints, and/or direct them to the proper person for specific information and assistance.

· Executes and communicates credit union direction and vision to branch staff

· Ensures branch compliance with security and branch control policies and procedures. Responsible for satisfactory internal audits and operational soundness.

· Other duties as assigned.

Education and Experience and Certifications

· High school diploma (GED equivalent) required.

· 3-5 years’ experience in a management position within a financial institution

· 5-10 years’ experience working in a financial institution

Knowledge, Skills, and Abilities

· Must be detail-oriented, complete multiple tasks, and be able to work independently.

· Ability to think and act independently within guidelines and limitations of authority.

· Ability to communicate effectively with the leadership team and staff.

· Must present a professional, friendly, business-like manner and appearance at all times.

· Excellent computer skills, typing, ten-key, and working knowledge of Microsoft Office programs.

· Excellent verbal, written, and computer literacy.

· Demonstrate advanced problem resolution skills.

· Ability to supervise, train, and motivate assigned staff and maintain an effective and efficient schedule of workflow.

· Maintains professional, productive cross-functional interactions.

· Demonstrated excellence in maintaining and fostering positive relationships with employees, members, and business partners.

Physical Requirements

· Repeating motions that may include the wrists, hands, and/or fingers.

· Ability to use a keypad and keyboard and mouse for extended periods of time.

· Vision and hearing to normal range (or corrected).

· Remaining in a stationary position, often standing or sitting for prolonged periods.

· No adverse environmental conditions are expected.

Other Requirements

· Must be bondable - credit and background check required.

· Comprehend and adhere to all Credit Union policies and procedures, banking regulations, and federal, state, and local laws.

· Reliable transportation; must be able to infrequently travel between branches.

· Ability to follow all credit union policies and procedures as well as all banking regulations and federal, state and local laws.

NOTICE

You are required to follow any other instructions and to perform any other job-related duties. Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform in this position successfully, you will possess the abilities and aptitudes to perform each task proficiently. Ability means to possess and apply both knowledge and skill. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This position description does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

Job Type: Full-time

Pay: $80,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities

Experience:

• Branch Management: 5 years (Preferred)
• banking or credit union: 10 years (Required)

Work Location: In person