Front Office Coordinator

Consult YHN
Santa Rosa, CA Full Time
POSTED ON 3/26/2023 CLOSED ON 4/4/2023

Job Posting for Front Office Coordinator at Consult YHN

Audiology Associates- Front Office Patient Care Position

Job Type:

Full- Time

Position Title: Front Office Patient Care Coordinator

Location: Santa Rosa

Hours: Full-time 40 hours per week. M-F 8-5

Pay Rate: Contingent upon experience. Generous benefit package: Paid time off, Health Insurance, including dental and vision. 401(k), Profit sharing, and Cash Balance Retirement plans with employer contributions.

Full Job Description

Our well-established, Private Hearing Healthcare Audiology office is searching for an energetic, motivated, self-starter to join our awesome, front office team and represent our practice with compassion and professionalism.

Essential Duties and Responsibilities:

  • Enthusiastically, greet patients immediately upon their arrival and provide excellent customer service.
  • Handle multiple phone lines and patient calls with poise and efficacy.
  • Manage the schedule for multiple providers.
  • Collect and process patient payments.
  • Contact patients to schedule and confirm appointments.
  • Prepare patient charts and confirm accuracy of patient demographics and insurance information.

Qualifications

  • High School Diploma or GED required; Associates Degree preferred.
  • 1- year front office experience, preferably in a medical setting (however not required, we are willing to train the right person).
  • Must be able to always maintain confidentiality and professionalism.
  • Must be able to work well independently and be detailed oriented.
  • Exceptional customer service, communication and follow -up skills.

The ideal candidate will possess:

  • Ability to prioritize multiple tasks and handle high volume of interactions (phones, patients, etc.)
  • Strong organizational skills.
  • Excellent written and communication skills.
  • Ability to handle heavy phone work and provide top notch service.
  • Strong data entry skills, ability to handle multiple projects simultaneously.


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Salary.com Estimation for Front Office Coordinator in Santa Rosa, CA
$35,185 to $48,059
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