What are the responsibilities and job description for the Dir Quality Improvement position at Consumers Energy?
Join the diverse and dynamic team that powers Michigan's largest energy provider and one of the nation's largest gas and electric combination utilities. Consumers Energy services 6.8 million of Michigan's 10 million residents - caring for our friends and neighbors in all 68 Lower Peninsula counties. We embrace a cleaner and leaner utility vision focused on eliminating energy waste and adding renewable energy from sources such as wind and solar.
General Summary:
The Director Quality Improvement is responsible for the planning, coordination, and execution of the Lean operating system and continuous improvement project focuses for Consumers Energy (CE). They work closely with the CEO and other members of the executive team to develop and implement the company’s lean & continuous improvement strategy. The Director Quality Improvement will oversee a team of Lean professionals and partner with business leaders across the enterprise to accomplish the company’s lean strategy and be responsible for the development and implementation of Lean processes and best practices for CE. The Director Quality Improvement will also be responsible for the budgeting and forecasting of Lean costs for their area and will liaise with other departments to ensure the smooth running of operations.
What we are looking for: Director of Quality Improvement
- Location is flexible
We encourage you to apply if you have: equivalent combination of education and experience will be considered and reviewed.
- Bachelor’s degree in Engineering with 10-12 years of experience with project management in a regulatory environment
- [OR] Associate degree in Engineering with 12 years of experience with project management in a regulatory environment
- [OR] High School Diploma with 14 years of experience with project management in a regulatory environment
- Lean and or Six sigma certification - Preferred
In this role, you will:
- Responsible for Senior Officer support, strategic execution and integration of Operations, Engineering and Regulatory and Financial strategic Planning and continuous improvement topics. Aligns the strategies to enable the achievement and sustainment of breakthrough performance and exceptional business results, as required by the Company strategy. Leads and directs efforts to successfully complete special projects that emerge through Senior Officers.
- Review project proposals and plans to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project. Oversee all continuous Improvement projects from conception to completion, ensuring adherence to budget, schedule, and quality standards.
- Direct a team that develops enhanced Lean (CE Way) capabilities as outlined in the CEWay strategic road map throughout the organization, increasing proficiency through practice and creating a culture of continuous improvement.
- Provide daily leadership and work collaboratively with leadership and stakeholders to develop, align and implement a Lean operating system utilizing standard and consistent lean methodologies.
- Establish and monitor systems and procedures for measuring progress and for problem-solving with Lean project managers, engineers, and business partners.
- Educate and coach leaders in adoption and practice of lean transformation standard.
- Develop budgets, schedules, and performance standards for lean programs.
- Other non-essential duties as assigned or may be necessary
Knowledge/Skills/Abilities:
- Excellent problem-solving, analytical, and decision-making skills
- Outstanding verbal, written communication and facilitation skills
- Managing one's own time and the time of others
- Ability to plan, implement, and evaluate programs
- Ability to effectively manage a project
- Strong understanding of quality assurance processes and Lean best practices
- Working knowledge of agile development methodology and Lean or Six Sigma methodology
- Ability to develop and important relationships with key stakeholders and collaborate with all levels within the organizations.
- Ability to champion the strategic priorities of senior leadership
Why should you join our team?
At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.
What we offer:
- Competitive compensation packages
- Medical, Dental and Vision
- 401k with company match
- Paid parental leave
- Up to 13 paid Holidays
- Paid time off
- Educational Assistance Program
Diversity, Equity & Inclusion:
We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women’s Advisory Panel (WAP), Women’s in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capable, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.
Job Segment: Lean Six Sigma, Six Sigma, Project Manager, Strategic Planning, Law, Management, Technology, Strategy, Legal
