FOIA Relativity Infrastructure Specialist

CGS is looking for an experienced and organized Relativity Specialist to join our team. The Senior Specialist will assist with Relativity as well as provide high level eDiscovery support to the team of administrators and end-users at our Washington D.C. The Specialist should feel comfortable operating in custom workflows, assisting with infrastructure strategy, and should be able to manipulate standardized programming languages such as SQL to manage relational databases.

FOIA Relativity Infrastructure Specialist:

• Provides technical expertise in the design, implementation and management of government instances of Relativity and SecureRelease asset, specifically infrastructure, system maintenance, upgrades, patches, hotfixes, and day-to-day troubleshooting.
• Administers hardware, operating systems, databases, Relativity and SecureRelease, and other applications software to include performance optimization and testing / deployment of major updates. Coordinates across multiple departments and engagements on patching and upgrades to ensure client success.
• Performs continual testing and analysis of new and existing software functionality.
• Develops solutions for Relativity and SecureRelease, including but not limited to automating handling of processing errors, expanding file type support, augmenting reporting functionality and automating billing. Optimizes performance for databases containing millions of records records.
• Architects and manages the infrastructure used for Relativity processing platforms.
• Monitors environment and proactively look for ways to improve uptime, alerting, and efficiencies of systems.
• Works with Disclosure Ops leaders, other senior technical staff, including Systems Engineers, Security, and Technical Analysts, to ensure that the system as designed and implemented meets the overall system objectives.
• Provides high-level escalation support to colleagues across the organization for application and complex process implementation.
• Tracks all quality issues within the team and implements appropriate workflow adjustments to prevent recurrence.
• Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
• Drafts extensive system and workflow documentation and provides training to e-Discovery technicians locally, remotely and onsite.
• Authors communications relating to system outages, patch and upgrade notices and technical requirements.
• Coordinates with Disclosure Ops and technical staff on all these issues, and coordinates with the security team automation network administration staff on issues having to do with the network itself.
• Liaises with software stakeholders to maintain a relationship to ensure the health and maturity of the SecureRelease asset.

Minimum Requirements:

• Must be able to obtain and maintain a US government security clearance.
• At least five years of hands-on, directly applicable experience with Relativity and infrastructure implementation and maintenance.
• Must have done the work of designing, obtaining equipment and software, installing, integrating, testing, etc., in the environment required. 
• Must have experience with large systems with a complex mix of operating systems and functions. 
• Must have a good understanding of the specific applications and application software, e.g., Relativity, other litigation and eDiscovery platforms.
• At least one year of experience setting up large scale database management applications, using the applicable database management software.
• Requires in-depth knowledge of the Government's IT environments, FedRAMP Policy, including office automation networks and PC and server-based databases and applications.
• Requires in-depth knowledge of the Government's security requirements. (i.e. NIST, E-Gov, FIPS, FISMA, and DOJ regulations).
• Litigation support experience required.
• Excellent written and oral communication skills required. 
• MS Windows experience required.
• Understanding of EDRM.

Preferred Qualifications:

• Relativity Infrastructure Specialist certification preferred.
• Bachelor’s degree preferred; preferably in the computer science or management information / technology disciplines.
• AWS/cloud experience
• Proficient with SQL, C#, RegEx, HTML, CSS, and PowerShell. Proficient in the full Microsoft Office Suite including Access, Project and Visio.
• RCA certification desired.
• Experience in storage technology planning, performance capacity planning and modeling, applications planning, human factors issues, distributed processing, business process analysis.
• Proven management skills preferred.

Benefits package:

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays