Operations - Lead Service Technician

Operations - Lead Service Technician   Continental Battery Systems is a rapidly growing North American PE-backed company looking to add a highly-skilled, energetic, and collaborative employee to our team. We are seeking a career-minded candidate looking for an exceptional opportunity for business contribution, professional development, and career progression. The right candidate will be energetic, customer-focused, and determined to add value within a fast-paced organization. We offer great benefits, including: Medical, Dental, and Vision Substantial 401k match Robust voluntary benefits package PTO and paid holidays off Significant employee product discounts (up to 12% over cost!) At Continental Battery Systems, we want to help you grow! We invest training and resources in our employees, because we know that our people are what make our company a unique and special place to work. We offer great company discounts and a competitive benefits package, while also offering lots of opportunities for you to be your best self! Our focus on safety, wellness, and teamwork are the foundations of how we operate every day. We invite you to see for yourself. Whether in the warehouse or in an office, our dedication to excellent customer service is what binds all of our team members across the country. We also pride ourselves on providing renewable solutions and a battery recycling program that delivers reliable power to our communities while also reducing our carbon footprint. We value the positive impact our business brings to the communities we serve and are looking for a candidate to join our team that has the same outlook on customer service. General Description (major areas of responsibility of this position):A person in this position is responsible for installing, maintaining, testing, troubleshooting, repairing andreplacement of batteries of all sizes. Knowledge on battery product and equipment, policies and procedures issignificant. Determines and recommends which products or services best fit the customers' needs which mayrequire driving to customer destination (field service). Performs light, preventative maintenance, automotivemechanic work. This person is also responsible to safely recover used batteries, perform warehouse tasksassociated with shipping, receiving, loading, inventory control, and battery maintenance, and records thesuccessful processes and procedures required to carry out all functions. May perform occasional deliveries tosupport the customer relationship. Experience with safe forklift driving practices and material handling equipmentand processes is significant. Excellence is demonstrated consistently and process improvements are contributed.Minimum Qualifications:Formal Training (courses, degrees, and credentials required):● AA Degree or equivalent; 3.0 or higher GPA preferredExperience (type and amount of experience required):● Meeting the below KSAVs and● Minimum 1 year working as a WA for the Company, or● Minimum 1 year working as an Automotive Technician or equal, elsewhere