What are the responsibilities and job description for the Customer Service Representative/Data Entry Specialist position at Continental Warranty Inc?
We are looking for an experienced Data Entry Operator/Customer service Rep to provide administrative support in a well-organized and timely manner. You will perform in a team environment and must display a team first attitude, must be reliable, and accountable.
Responsibilities
- Answer telephones professionally in a call center setting
- Data input
- Handle requests appropriately for management
- Produce reports, presentations and briefs
- Develop and carry out an efficient documentation and filing system
Skills
- Proven experience as a Customer Service Representative in fast paced call setting environment.
- Key at least 65 word per minute.
- Full comprehension of office management systems and procedures
- Excellent knowledge of MS Office
- Proficiency in English, Spanish
- Exemplary planning and time management skills
- Up-to-date with advancements in office gadgets and applications
- Ability to multitask and prioritize daily workload
- High level verbal and written communications skills
- Discretion and confidentiality
Typical end time:
- 5PM
Typical start time:
- 9AM
Work Remotely
- No
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- Associate (Required)
Experience:
- Customer Service: 6 years (Required)
Language:
- English (Required)
- Spanish (Preferred)
Work Location: One location
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