Loan Production Partner

• Answer questions about transactions for clients and company employees to help ensure a high level of customer satisfaction
• Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer
• Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed
• Screen and make calls, book appointments and provide administrative support as needed
• Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork

• Strong understanding of loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
• Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred
• Highly motivated and goal-oriented with excellent customer service and communication skills
• At least 5 years of professional office environment required, preferably as a loan officer assistant or mortgage assistant
• NMLS license or training is not required, but is desired

Contour Mortgage is a multi-state, full-service mortgage lender serving consumers with their home purchase, refinance, and renovation financing needs. In operation since 1993, Contour Mortgage has thrived by retaining its entrepreneurial spirit and leading the market in innovation, and most importantly, our customer service. We offer a wide range of residential home loan programs to meet the needs of most home buyers and homeowners. Our licensed and continually educated mortgage origination and operation teams have successfully guided hundreds of thousands of aspiring homebuyers through the process of achieving homeownership!