What are the responsibilities and job description for the Customer experience position at Contractorincharge?
Contractor In Charge
is actively seeking a hardworking part-time Customer Experience Specialist This dispatcher and customer service position works a part-time nights and weekends schedule , approximately 20-25 hours per week.
within an assigned client's time zone. They earn a competitive wage of $14 / hour , depending on experience. We provide paid training, sick or paid time off after 90 days, the opportunity for growth and upward movement, and a supportive team .
If this sounds like the right dispatcher and customer service opportunity in our front office for you, apply today ! ABOUT CONTRACTOR IN CHARGE Our mission is to help small business owners in the home service trades to understand and know their financials and bookkeeping is being managed and maintained with the highest standards.
In the industry, we are known for our professionalism and knowledge of scheduling software and accounting integrations. Our clients are good at what they do, knowing their trades inside and out and, we let them focus on that by doing the rest for them!Giving our clients this peace of mind requires that we have a skilled and reliable team of our own.
In order to attract and retain the best, we offer competitive pay and remote work-from-home opportunities . A DAY IN THE LIFE OF A CUSTOMER EXPERIENCE SPECIALIST As a dedicated Customer Experience Specialist, you are assigned accounts to manage and track.
You are a 1 : 1 customer service rock star who is dedicated to your clients and helping them with everything concerning their accounts.
You help our clients over the phone or by email, making any needed changes or adjustments to their accounts or any type of maintenance.
With your friendly and professional demeanor, you keep our clients happy and build excellent customer rapport. You are essential to each client's success as well as our own success.
QUALIFICATIONS FOR A CUSTOMER EXPERIENCE SPECIALIST High school diploma or equivalent* 1 year of services company* Computer skills including Microsoft Office and the ability to quickly learn other cloud-based software* Basic keyboarding skills (45 WPM, 95% accuracy)* A private, quiet, and completely distraction-free space to work* The following computer equipment : A Pentium processor Core i3 or higher, 8 or more GB RAM, 2 monitors, high-speed internet connection that is wired directly to the router, and a noise-canceling headset* Ability to pass a criminal background and a drug test* HVAC, plumbing, or electrical home-service customer service or dispatcher experience a plusIf you feel that you would be perfect as our Remote Account Manager, apply now using our initial 3-minute, mobile-friendly application.
We look forward to meeting you!Location : 31701Location (city, state or zip code)
You must select a location.
Education status
You must select an education status answer.
Seeking for
You must select a seeking status answer.
J-18808-Ljbffr
Last updated : 2024-04-06
Salary : $14