What are the responsibilities and job description for the Field Local IT Techs for Enterprise Clients /Education & Support position at Cook Technology Corp.?
Cook Technology Corp.
Cook Technology Corp is the largest and highest earning group of IT providers in the state of Florida. We only promote from within so you can quickly move to very well paid tech positions that require a lot of diverse skills that you will pick up on the job.
Techs need to be VERY GOOD at documentation and communication to thrive in this work. A strong interest and willingness to learn about enterprise level technology is key.
If this describes you then you can become one of our techs using our software and the support team to help you get great ratings on an increasing flow of work orders generated from our software.
Our techs get assigned work by email and they complete forms online to validate it. This work is VERY consequential with enterprise level companies keeping score in their unique ways. While this eliminates about 96% of other providers, we have been in business since 2006, and started a tech owned version of our service in 2014, enjoying 100% growth per year.
We, as a team, achieve 98% and more ratings. This raises our pay rates and work load and secures promotions along the way for our techs.
Techs average 2-3 work orders a day, averaging 2-3 hours each. These usually fall during normal business hours. Calls after 7pm or before 7am are paid 150%.
Technicians also get reimbursed for materials at local rates (Home Depot, Best Buy etc.) and we encourage techs to own their own business. We support your growth in any way that does not directly compete with our business model which is providing local tech to enterprise level companies through software.
Successful techs will quickly be promoted to leads. Lead techs are usually promoted to Administration in about 6 months if they have the skillets. Administrators work with our clients and enjoy more than 20% of revenue from the jobs they manage.
Any tech who has been in administration for at least 1 year is able to buy their market for any appraised value, so long as the business appraisal is from someone with a legitimate history. We support your ownership by helping techs pay for this from their increased earnings.
At Cook:
You are working with some of the BEST technicians in the market, who are supportive of your growth.
You have access to training and get hands-on experience with EVERY SINGLE part of the tech business. We work on printers, networks, servers, kitchen & menu display systems, satellites, security alarms, and much much more. You will be supported by a lead via phone but you will need to be able to work on your own in general w/reasonable help.
Basic Skill Requirements:
Strong problem solving skills
PC repair including MB swaps
Make network / phone cables
Configure routers w/subnet
Network upgrades/installations including components and cabling
Basic Tool Requirements:
Reliable transportation
Smartphone with HotSpot and handsfree device
Screwdriver bit set with hex, torx, and security bits
Ratchet or cordless screwdriver
A Laptop & cell phone with internet and camera
USB to DB9 adaptor and Cisco console cable
200’ or more cat5e plenum rated ethernet cable
Cable toner & tester
RJ45 and RJ11 ends and a crimper
66 and 110 punch tool
Fish Rods – A stiff and a flexible set is recommended
Zip ties and electrical tape
A Lineman's Butt Set
If you are interested in this position, please do not email us, or call us directly. We have a practice of disqualifying candidates who do this to be sure that we only take applicants who have read the job post and follow written directions.
Thank you for your interest in Cook Tech. We look forward to hearing from you.
Job Types: Full-time, Part-time, Contract, Temporary, Internship
Pay: $15.00 - $30.00 per hour
Schedule:
- Monday to Friday
- On call
Supplemental pay types:
- Bonus pay
- Commission pay
- Signing bonus
- Tips
COVID-19 considerations:
We follow all precautions as essential workers.
Work Location: On the road
Speak with the employer
91 9047489838
Salary : $15 - $30