Scan Team Operator

Scan Team Operator Cooley is seeking a Scan team Operator to join the Information Services team. Position Summary: The Scan Team Operator is responsible for providing Information Governance support and compliance in conformity with the firm's Policies and Procedures. This role requires the substantive skills and professional maturity to operate independently with minimal guidance from Information Governance Managers. Specific duties include, but are not limited to, the following: Position Responsibilities: Facilitates the scanning and destruction of records across all offices Keeps track of scanning metrics to mitigate bottlenecks and identify workflow issues Work with vendors to address and fix issues related to imaging Conduct audits related to the production of the scan initiative Make changes to Scan Initiative Standard Operating Procedure as necessary Performs file organization duties including QC, file creation and assembly, classification, indexing, quality control and retention and storage activities. Archives files into offsite storage when appropriate. Modifies data (i.e., status, location, titles, disposition, etc.) in the electronic records management system as appropriate. Provides assistance to other Information Governance functional teams as needed Perform tasks associated with scanning of incoming and outgoing electronic and physical files, including lateral and departing attorney, scheduling preparation, data entry, and reconciliation of inventory. Understand all aspects of the records policy and procedures and be able to articulate relative obligations to Firm stakeholders and personnel. All others duties as assigned or required. Skills & Experience: Required: High School diploma or equivalent. Ability to operate technology devices with an understanding of their respective core systems and software. After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office Suite and other Cooley applications, as needed. Experience working in a professional office environment. Willingness to maintain continuing education and training specific to professional skills development commensurate with Information Governance industry and responsibilities of position. Must be reliable, punctual, and available to work overtime as needed. 10 years’ work experience in a records, information management or related capacity. Preferred: Degree from accredited college/university. Experience and proficiency with one or more RMS (e.g., HP/Autonomy IRM, ARM or FileSurf, LegalKey, etc.) and/or DMS (e.g., Filesite, Docs Open, etc.) enterprise technology systems used for the management of physical and/or electronic information. Experience with an Imaging platform and /or production scanning environment in a legal setting Success Factors: Ability to work electronically with information (PDF’s, Text, Images, etc.) Ability to do repetitive tasks including reaching and stooping as well as sorting (alphabetically and numerically), applying labels, data entry, etc. Ability to comprehend and implement complex directions. Ability to maintain attention to detail within an environment of multiple, overlapping demands. Acquire and maintain a thorough and comprehensive understanding of Firm policies and procedures relative to records and content management (paper and electronic). Coordinate and collaborate with IG and Firm personnel to ensure that records and content (paper and electronic) are properly designated for firm repositories. Ability to adapt to and comprehend the evolving IG framework and associated technologies. Strong communication and organizational skills: analytical, detail oriented and methodical with the ability to adapt to shifting priorities. Ability to work well under pressure within a deadline-driven environment. Must be extremely service and detail-oriented. Possess a professional, cooperative and respectful demeanor, and the ability to work with all levels of employees. Exceptional customer service skills. Ability to take an assignment from inception to satisfactory completion with minimal supervision. Must be able to demonstrate teamwork, add value, and work well in a team environment with shifting priorities and significant interruptions. Physical Demands & Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: Access, input & retrieve information from a computer, involving frequent keyboard duties, to produce typed copy, free of errors, without the assistance of another person. Willingness and capacity to come and go from the workstation, repeatedly throughout the day as is necessary, to perform various responsibilities. Capacity to communicate and enunciate adequately, in person or via telephone, in a manner which can be understood by those with whom the employee is speaking. Capacity to pick up, leaf through and read books, files and other materials. Ability to read without the assistance of a screen reading/speech synthesizer/Braille printer or alternative device due to extreme variations in the forms of reading materials received and used by the Firm. Willingness and capacity to sit/stand for minimum periods of one hour at a time to prepare work. Capacity to reach forward to a high of 48 inches, to a low of 15 inches, to the side 54 inches and to the low side 9 inches above the floor. Ability to lift and/or move up to 40 pounds. Ability to make/retrieve copies from various copy and fax machines. Ability to use a hand truck, book cart, step stool, mobile ladders, and mobile file shelving. Work Environment: While performing the duties of this job, the employee may be exposed to various components of an office environment such as florescent lighting, pollen, dust, recycled air, VDTs, semi-enclosed areas, central heating and air conditioning and office noise. General Sign-Off: Specific duties for this position will be assigned; the requirements may vary from time to time, depending on the needs of the Firm. In addition to being able to perform the Physical Demands, a Cooley LLP employee will be required to meet personal and education, physical, medical, safety and other requirements established by the Firm for this position. EOE. Welcome to Cooley. We are counselors, strategists and advocates for today's and tomorrow's leaders of the business economy. We seek to meet the evolving needs of our clients by building a community of professionals of the highest caliber who share our vision and embrace our values. Working at Cooley provides an opportunity to work in an environment of collaboration, challenge and reward. We are all part of one firm dedicated to maintaining a diverse workplace that values and celebrates differences—from the way we relate to and support each other, to the way we work together to meet the needs of our clients. It is the unique abilities and perspectives of every individual at Cooley that creates a rewarding workplace. For Cooley, this means offering all employees the tools, training and mentoring they need to succeed. It enables every individual to balance work and family obligations. It looks beyond the Firm's four walls, fostering community involvement. It includes becoming leaders and contributors in our communities. Our cooperative spirit is the trademark of the Cooley Culture and every employee in every department is instrumental to the success of the Firm. We invite you to take a look at our open positions.