What are the responsibilities and job description for the Guest Service Agent position at CoolWorks?
Competitive perks & wages / Referral and end-of-season bonus available / Competitively priced staff housing! / Access to iconic National Park experiences
Fun staff events and parties / Free access to cool attractions and experiences / Training to help your career grow
Safety, anticipating guest needs, honoring our surroundings and bringing our best every day are the core values we live by in order to provide dynamic guest service at Kenai Fjords Tours.
As a Guest Service Agent, you will contribute to overall guest satisfaction by providing courteous service. You will greet and assist guests and provide information about the Alaska Collection by Pursuit products.
You will have a range of duties and responsibilities including :
- Assist guests in person and on the phone with information about tours and services
- Accurately capture reservations on the computer-based reservations system