Ready to tackle diverse challenges and become the first line of defense for our clients? This hands-on role offers comprehensive Tier 1 support across various areas, from troubleshooting technical issues to maintaining software and resolving user incidents. You'll provide clear updates, dispatch complex matters, and occasionally travel for on-site support and knowledge sharing. Continuously learn and adapt to new technologies while maintaining clear communication with both technical staff and end-users.
This is more than just a job; it's a springboard for your IT career! We provide excellent training, and in return expect a candidate to provide superior customer service to our clients. This IT support role provides Tier 1 assistance, resolving customer incidents, performing software maintenance, and dispatching complex issues. The IT Help Desk position provides technical support for printing, scanning, email, faxing, PC, connectivity, and equipment hardware.
Essential Job Functions:
Knowledge, Skills and Abilities:
More about us:
After nearly 40 years, Coordinated Business Systems (CBS) has become a leading Information Management Company and provides local Minnesota and western Wisconsin companies with Total Office Services, including managed print services, managed network services, electronic document management, office supplies, and new emerging technology. CBS is a growing organization with a fun, professional, yet relaxed environment. CBS values growth for its employees. We also have a good mix of tenure and newer employees which cultivates an exciting work environment.
Job Type: Full-time
Pay: $35,000.00 - $42,000.00 per year
Benefits:
Experience level:
Schedule:
Experience:
Ability to Relocate:
Work Location: In person
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