What are the responsibilities and job description for the Project Manager position at COPC Brand?
Central Ohio Primary Care is seeking a full time Project Manager at our central business office in Westerville, OH. The Project Manager is responsible for identifying and implementing multiple large operational projects and new population health initiatives from idea through completion. This position acts as a project lead and collaborates with project team to achieve set goals.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
• Lead projects to ensure scope, timelines, deliverables, budgets and quality are meeting/exceeding expectations.
• Lead multiple medium to large scale projects and project teams simultaneously.
• Provide recommendations on policy changes and process improvement opportunities. Assists in implementing policy/process changes.
• Develop a project plan which details the begin/end dates, tasks, resources, milestones, and expectations of all project resources (people, equipment, vendors, systems, dollars, etc.).
• Maintains the accuracy of the project plan in conjunction with vendors, resource managers, and key stakeholders.
• Create and maintains project documentation as appropriate for every project assigned.
• Contribute to the definition of project goals, alignment of those goals with organizational goals and ensure success criteria are defined during project initiation.
• Establish meeting agendas in advance of project meetings. Coordinate attendees and their contributions/deliverables for each meeting. Manage meeting times and topics. At the end of each meeting summarize important decisions made, what action items are due and by whom, when the next meeting will occur.
• Maintain an issues list and manage the deliverables and resolution of those issues in an effective and timely manner. Uses judgment in escalating issues when appropriate.
• Effectively utilizes appropriate tools to communicate project information to a broad audience.
• Assure effective project hand-off to operations.
• Collaborate with managers and directors to manage the external vendor relationship ensuring optimal performance and project outcomes.
• Develop pre- and post-implementation studies to measure project achievement of goals and capture lessons learned.
• Accountable and responsible for managing the project budget and making budget decisions and recommendations in partnership with the responsible manager or director.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education, Licensures & Certifications
• Bachelor’s in healthcare administration, business management, project management or a related field.
• PMP certification is highly desired.
Knowledge, Skills & Abilities
• 3-5 years of experience in a healthcare, project management or process improvement related organization highly desired.
• Experience implementing large complex projects and/or clinical programs.
• Experience translating project plans and workflows into appropriate documentation such as MS Project, MS Visio, MS Excel, etc.
• Ability to learn new technologies and business concepts.
• Extensive knowledge of best practices regarding reporting, workflows, policies, procedures, systems and culture in the healthcare environment.
• Experience in gathering, documenting, prioritizing and tracking requirements.
• Must recognize and evaluate problems, and refer to the appropriate channels for action.
• Experience in leading large scale projects through all phases of the project management development life cycle including extensive scope development.
• Strong analytical, problem-solving and metadata skills.
• Strong organizational skills and customer service orientation.
• Demonstrates strong decision making skills.
• High functioning team skills, including active listening and rapport building.
• Effective written & verbal communication.
• Ability to identify opportunities for automation to elevate overall work level of teams.
• Ability to identify, document, resolve and/or escalate issues and maintain a complete issues log.
• Ability to communicate with stakeholders at all levels. With a strong ability to communicate effectively with executive level management.
• Ability to accurately and precisely estimate project time.
• Self-disciplined, energetic, passionate, and innovative.
