What are the responsibilities and job description for the Housekeeping Supervisor position at Copeland's?
Job description
Housekeeping Supervisor manages the operation of the housekeeping and laundry departments in the absence of the Executive Housekeeper to ensure orderly and attractive conditions of the hotel. Promotes and atmosphere of cleanliness and superior customer care for hotel guests.
Job Duties:
- Directs all activities of the housekeeping and laundry departments in furnishing daily service to guest rooms and public areas. Schedules duties, such as heavy cleaning, mattress rotations, etc.
- Inspects premises, guest rooms, linen rooms, and public areas to assure employees maintain the property's superior standards of housekeeping.
- Assist in maintaining the inventory of guest and housekeeping supplies and linen, ordering replacement of supplies and equipment needed.
- assists in creating a service environment focused on the guest, with a passion for high standards in cleanliness. Responds promptly to customer needs.
- Resolves problems in a timely manner.
- Performs room attendant duties, when required.
- Performs other duties as assigned.
Qualifications:
- High school diploma or equivalent.
- Supervisory experience needed.
- Ability to multi-task and prioritize.
- Excellent communication and customer service skills.
- Ability to work a flexible schedule, including weekends and holidays.
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