What are the responsibilities and job description for the Activity Operator position at Copper?
Job Title: Activity Operator
Job Status: Seasonal
Compensation and Benefits:
- Compensation: Proposed hiring rate of $17.50 to $19.10, actual pay will be adjusted based on experience
- Benefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.
Job Summary:
Seasonal, full-time position. Days will vary to include weekends and holidays. Average 28-38 hours per week, depending on the day of the week, the activity and the weather.
Daily duties will include the inspection and operation of Lifts, Quad Power Bungee Jump, Go Karts, Coaster and Wreck Tangle. Operators will be trained to work all activities.
The set-up and inspection of each activity (Lifts, Bungee Jump, Go Kart, Wreck Tangle, & Rocky Mountain Coaster) each morning. Elevate each guest's experience by providing extensive interaction in the safe and enjoyable use of each activity. Strict ticket security and scanning at all activities. Outgoing demeanor, teamwork and the highest safety consciousness required.
Essential Duties and Responsibilities:
- Actively direct the proper and efficient loading & unloading of guests. This is accomplished through communication, awareness, and decision making.
- Execute the daily pre-operational inspection of lift machinery in order to complete a legal lift log document. Any irregularities you cannot correct should be reported to lift maintenance and the log is then filed for future reference.
- Execute daily pre-operational inspection of bungee machinery and equipment.
- Instruct guest on guidelines and proper technique for bungee apparatus.
- Execute daily pre-operational inspection of go kart machinery and equipment.
- Instruct guests on guidelines and proper use for go kart machinery.
- Execute daily pre-operational inspection of Wreck Tangle apparatus.
- Instruct guests on guidelines and proper use for Wreck Tangle apparatus.
- Execute daily pre-operational inspection of Coaster carts & track.
- Instruct guests on guidelines and proper use for Coaster apparatus.
- Foster excellent guest relations through positive interaction and animation with guests each time they load the lift or participate in an activity to ensure their return visit.
- Knowledgeably and efficiently administer emergency procedures such as lift breakdown, evacuation, fire, and accident reporting.
- Successfully cope with the physical and mental demands of the job requirements such as adverse weather conditions, lifting, and the constant flow of interactions with the guests.
- Know and understand the products, services and events available and actively promote them.
Other Duties as Assigned:
- This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.
- Functions as an ambassador of Copper Mountain, modeling and sharing the Copper "culture" with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest's expectations and create memories for our guests and staff.
Personal Attributes:
- Is honest and has the highest integrity
- Is able to handle and manage confidential information
- Professional appearance. Adheres to all grooming guidelines
- Follows established policies and procedures
- Is supportive of Core Values
- Sets the example for others and is above reproach
- Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.
- Is organized in tasks. Sees projects through to the finish. Has good follow-through and makes it a habit of getting back to people on issues.
- Can handle fast paced, potentially high-pressure environment
- Is flexible with hours and days of work
- Is able to work any hours of the day, any days of the week
- Prioritizes and re-prioritizes personal time and work, to have good balance in life
Salary : $18 - $19