Supplemental Instruction Coordinator

Coppin State University
Baltimore, MD Full Time
POSTED ON 4/17/2024
The goals of the Eagle Achievement Center are to promote student academic success, increase retention, and provide services to empower student development. The Supplemental Instruction Coordinator works to execute intensive peer support within identified courses utilizing Supplemental Instruction pedagogy. This position directly supervises student staff. This position collaborates with academic departments and faculty to execute the program maintaining clear and frequent communication. The coordinator is well-versed in resources and support services within the Eagle Achievement Center and throughout the campus to support students in need of additional support.

ESSENTIAL RESPONSIBILITIES:
  • Provide supervision and leadership to student staff to execute a supplemental instruction program.
  • Execute and evaluate events and services to provide education and learning related to career and internship development.
  • Assess individual student study and classroom needs and develop strategies to address those needs.
  • Assist students in building study groups, foster critical thinking, and strengthen positive study habits.
  • Provide regularly scheduled study sessions that target courses with high D, W, F rates.
  • Integrate content and learning skills in challenging courses, such as introductory mathematics, biology, and chemistry.
  • Attend class sections of challenging courses and create follow-up lesson plans based on course content to be in alignment with the course for tutoring sessions.
  • Have a strong understanding of the curriculum in courses for which supplemental instruction will be offered.
  • Collaborate proactively with faculty on supplemental instruction to be offered outside of the classroom.
  • Train student staff and supervise that they host weekly small group sessions reiterating/covering course content.
  • Advise students concerning course studying, specific content challenges, and campus resources.
  • Review study techniques, notes, readings, homework assignments, and lesson plans with students as well as aid in preparing for examinations.
  • Enhance students’ understanding of course content.
  • Assist with the implementation of programs and services offered on campus.
  • Track activities related to supplemental instruction and report in real time.
  • Monitor best-practices in the areas of responsibility to continuously adapt and refine offerings to students.
  • Develop and maintain close working relationships with faculty and other administrators for the purpose of collaborative efforts for student success.
  • Facilitate student engagement by recommending resources, conducting referrals, and supporting overall services of the Eagle Achievement Center.
  • Recommend changes to university policies, procedures, processes, and mandates to encourage student success, especially regarding assigned student population areas.
  • Keep abreast of the legal guidelines regarding academic advising and registration including those regulating confidentiality and privacy such as FERPA, HIPAA, etc.
  • Facilitate high quality engagement that promotes academic success and student satisfaction for all undergraduate students, especially high performing students.
  • Participate in Eagle Achievement Center sponsored programs and events.
  • Other duties as assigned.
Required Qualifications
EDUCATION:
  • Bachelor’s degree in school counseling, psychology, education, social work, higher education administration or a closely related field.
  • Master’s degree preferred.

EXPERIENCE:
  • Minimum of three (3) years of experience in supplemental instruction, tutoring, or academic support, even as an undergraduate or graduate student.
  • Experience in providing services and support for traditional and non-traditional students, and experience working with exploratory/undecided students.
KNOWLEDGE, SKILLS, AND ABILITIES:
  • Student centered, self-starter with working knowledge of academic support, helping skills, and coaching theories and practices.
  • Strong critical thinking, communication, and interpersonal skills.
  • Ability to work as a team member and independently while developing strong collaborative relationships with colleagues, students, student services, and academic services units.
  • Ability to exercise excellent professional judgment and discretion, making decisions on a regular basis that impact student welfare and success.
  • Ability to work with students of diverse backgrounds.
  • Ability to work under minimal supervision to meet deadlines, manage multiple tasks, and prioritize duties.
  • Knowledge of student development and resources to promote student success.
  • Ability to maintain highly confidential information.
  • Excellent knowledge of Microsoft Office Suite programs.

Preferred Qualifications Conditions of Employment
  • Occasional evening and weekend retention activities required.
  • Occasional travel required for retention initiatives and professional development.
  • Ability to lift and carry small parcels, packages, and other items as needed for outreach to students and retention programs and events.

Salary.com Estimation for Supplemental Instruction Coordinator in Baltimore, MD
$58,353 to $73,692
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