Field Service Technician

Copy Pro Inc.
Wilmington, NC Full Time
POSTED ON 11/21/2022 CLOSED ON 3/20/2023

Job Posting for Field Service Technician at Copy Pro Inc.

Field Service Technician
CopyPro Inc.
Northern New Hanover, Pender, Duplin, and Sampson counties in North Carolina

-Full-Time

-Full Benefits

-Competitive Pay based on Experience

-Performance Bonus Program

-Company Van Provided

Duties Include:

  • Maintain and repair copiers & printers at various customer locations
  • Troubleshoot/diagnose digital copier/printer problems in a connected environment
  • Interact with customers to determine service needs on equipment & ensure overall customer satisfaction with the service performed
  • Install all manufacturer-mandated equipment modifications & updates on assigned equipment
  • Maintain & manage parts inventory

Additional Qualifications Include:

  • A strong work ethic required
  • Excellent customer service skills required
  • Professional & well-groomed
  • Ability to work independently
  • Computer networking experience is a plus but not required
  • Mechanical background a plus, but not required - must have a strong mechanical aptitude
  • A high level of analytical ability to identify solutions to human, technical or administrative issues
  • A High School diploma required

Returning military vets with electronic or mechanical experience are highly recommended and encouraged to apply

**Must have a valid driver's license & clean driving record**
**Pre-employment drug screen & criminal background check is required**

Job Type: Full-time

Pay: $17.00 - $18.50 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights
  • No weekends

Supplemental pay types:

  • Bonus pay

Experience:

  • Customer service: 1 year (Preferred)
  • Mechanical knowledge: 1 year (Preferred)

License/Certification:

  • Driver's License (Required)

Willingness to travel:

  • 100% (Preferred)

Work Location: On the road

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Salary.com Estimation for Field Service Technician in Wilmington, NC
$26,772 to $36,688
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