Server

POSITION INFORMATION

Title: Server

Department: Food & Beverage (FOH)

Reports to: Food & Beverage Lead, Food & Beverage Assistant Manager, Food & Beverage Manager, Director of Food & Beverage.

About the Job: Join our team as a Barista for the Coral Casino Beach & Cabana Club! The Club, located at Butterfly Beach in Santa Barbara, is one of the most elite social clubs in the world. As part of the Ty Warner Hotels & Resorts portfolio, it’s sister properties include The Montecito Club, the Four Seasons Resort The Biltmore, Four Seasons New York, Las Ventanas Al Paraiso Resort Cabo San Lucas, San Ysidro Ranch, and Sandpiper Golf Club. The Club’s distinction is driven by hiring and growing the very best associates available, who with the proper, enthusiastic attitude and attention to detail, take pride in their own efforts as well as the efforts from the team, and ensure members and their guest are provided with an exceptional experience. If this philosophy resonates with you, then please talk to us about becoming part of our team!

General Purpose: Presents an optimistic and unforgettably positive impression to our Members and Guests, exuding the genuine warmth of the Club by serving welcoming and efficient hospitality and providing a seamless dining experience at our restaurant/café.

The server needs to be the expert and capable at helping with any task within the restaurant. Though they receive help from other members of the team, they oversee their own section. They know when to ask for help and strive to create a memorable experience for each member. Presents an optimistic and unforgettably positive impression to our Members and Guests, exuding the genuine warmth of the Club by serving and welcoming members and providing a seamless dining experience.

ESSENTIAL DUTIES

Please note that this is not an exhaustive list of everything that needs to be done. We are always looking for ways to make the business and team better.

· Exhibits sincere hospitality. Puts member satisfaction above all else. Has a problem-solving mindset when dealing with difficult situations.

· Remains attentive, friendly, helpful, and courteous to guests, managers, and fellow employees.

· Reports to work and clocks in/out for scheduled shifts and meal and rest breaks on time and in complete and proper uniform.

· Has complete knowledge of all standards, procedures, and products.

· Greets guests promptly, using member recognition and name usage whenever possible. Creates a personalized experience for members based on personal preferences.

· Is extremely well-versed in all restaurant offerings, regardless of menu changes. Recommends items based on the member’s preferences.

· Takes drink and food orders, answering all questions about the menu, ingredients, cooking methods, and asking for special dietary requests from diners.

· Maintains an exceptional tabletop. Coordinates with other staff members to ensure trips to the table are as efficient and non-repetitive as possible.

· Ensures members in their section are checked on regularly throughout the experience to ensure they always have what they need.

· Is extremely thorough. Ensures guests are receiving everything in a timely manner, fires courses to ensure gaps between courses are not too lengthy, and ensures checks are accurate so the member gets charged for everything they ordered and does not get charged for anything they did not.

· Maintains a neat and orderly service station.

· Communicates the needs of members to the kitchen and to management. Informs management of any member feedback.

· Assists support staff in keeping side stations stocked with mise en place.

· Follows all state and local laws for serving alcohol responsibly.

· Assists and coaches other positions in the restaurant, especially since they have likely held other positions. Acts as a mentor to those who are looking to grow into the server role.

· Complies with all food and beverage regulations.

· Adhere to guidelines and policies outlined in the employee handbook.

· Performs other duties as assigned.

QUALIFICATIONS & SKILLS

· High level of professionalism and attention to detail

· Excellent verbal communication and organizational skills

· Basic knowledge of POS systems

· Dynamic, outgoing personality; articulate, friendly, punctual, and proactive

· Problem solving, reasoning, and “thinking out of the box”; ability to apply common sense understanding to better serve our internal and external guests’ needs

· Ability to handle guest complaints and resolve them to satisfactory results

· Ability to read, comprehend, and abide by the rules of the Employee Handbook

· Possesses basic math skills and has the ability to handle money.

EXPERIENCE & EDUCATION

· Minimum 2 years of serving experience in an upscale restaurant environment

· High school diploma or equivalent preferred

· Possess Food Handlers/Serve Safe certificate and Responsible Beverage Service (RBS) training certificate as required by law

PHYSICAL REQUIREMENTS

· Ability to stand for prolonged periods of time, at least eight hours

· Ability to walk, climb stairs, balance, stoop, kneel, crawl, crouch, bend, stretch, twist, and reach

· Ability to push, pull, carry, and lift at least 40 pounds on a regular basis

ACKNOWLEDGEMENT

Coral Casino Beach & Cabana Club LLC is an Equal Opportunity Employer, M/F/D/V. Coral Casino Beach & Cabana Club LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Coral Casino Beach & Cabana Club LLC complies with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Types: Full-time, Part-time

Salary: From $16.00 per hour

Job Types: Full-time, Part-time

Pay: $16.00 per hour

Expected hours: No less than 10 per week

Benefits:

• Employee discount
• Flexible schedule
• Health insurance

Restaurant type:

• Bar
• Casual dining restaurant
• Upscale casual restaurant

Shift:

• Day shift
• Evening shift

Weekly day range:

• Every weekend

Ability to Relocate:

• Santa Barbara, CA 93108: Relocate before starting work (Required)

Work Location: In person

Salary : $16