Community Concierge

Who We Are

Core Spaces (Core) is more than a real estate company, it’s a people company. Where building relationships is just as important as building properties. From researchers and architects to designers and operators, Core is made up of risk takers and dreamers who are on a mission to invent the future of living. Our six cultural values guide us every day and we strive to live them in everything we do: PUSH (Invent Better Places to Live), GRIT (We Got This), LIFT (Help Each Other Win), SHINE (Bring Your Full Self), UPHOLD (Never Break Trust), GROW (Always Get Better). Everything Core does stems from this culture of collaboration and innovation, and the drive to constantly improve the resident experience. This unique approach has led to creating spaces and services that are redefining the way people live.

What We Do

Founded in 2010, Core is a vertically integrated company, focused on acquiring, developing, managing, and lending across the student housing and build-to-rent (BTR) sectors. Its residential communities feature world-class amenities, progressive design, and hospitality-driven client service. In its award-winning student portfolio, Core currently owns and/or manages over 37,400 beds and has a pipeline of over 35,000 beds in various stages of development. Core's BTR division currently has approximately 4,000 homes under development and in its pipeline in high growth metros across the country.* For more information, visit www.corespaces.com.

• Portfolio and pipeline numbers as of Q1 2024

Position Overview

The Community Concierge is responsible for the day-to-day operations of the leasing office of the property. The Community Concierge will be responsible for prospect tours, prospect follow-up, internal and outreach marketing activities, resident retention efforts, and overnight on-call duties. The Community Concierge at times may be asked to handle other clerical or office type work as needed.

What You Will Do

• Must be available to work a minimum of 20 hours each week as determined by Community Manager
• Must be available to work a full shift which is a minimum of 3 hours per shift
• Must be available for additional hours including evenings, weekends, and overtime when necessary
• Must be available to assist with move-outs, turn, and move-ins that extend beyond normal part-time hours
• Complete all prospect tours of community
• Responsible for assigned prospect follow-up
• Responsible for planning, implementing, and performing marketing duties and resident events
• Maintain Lifestyle by Core brand standards across the community
• Assist in securing partnership opportunities for the community
• Curate content for social media and marketing materials
• Post to social media as directed by Community Manager
• Create marketing materials using Canva
• Responsible for evening and/or overnight on-call and round duties
• Present to student organizations and attend sponsored events on behalf of the community
• Assist in outbound marketing and leasing activities as needed
• Complete special projects as assigned by Community Manager
• Ensure compliance with all Core Spaces Policies and Procedures
• Responsible for ensuring product presentation always meet brand and company standards

Ideally, you'll have

• High School Diploma or Comparable Degree
• Demonstrated Leadership Skills
• Proficient in Office Products and Windows and Apple operating systems.

You'll crush it if you have experience with

• The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others
• Uses time efficiently by prioritizing and planning work activities
• Demonstrates utmost level of integrity in all instances, and shows respect towards others and towards company principles
• Shares key information with others involved in a project or effort, works in harmony to accomplish objectives, responds with enthusiasm to directives, and shows support for departmental and organizational decisions

Physical Demands

• Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow or slippery surface.
• Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner
• Must be able to lift and move objects weighing up to 50 pounds regularly, as required by the demands of the job. This may include bending, stooping, and lifting throughout the workday.
• Bending, stooping and reaching several times through a shift.
• Must be able to see clearly with or without corrected vision.
• Ability to drive to and from client locations, this may involve sitting for extended periods of time.
• Manual dexterity sufficient to reach/handle items and work with the fingers
• Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors)

Work Environment

• Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation
• Occasionally will call for property walks or outdoor marketing events where walking and standing for longer periods of time is necessary
• Occasionally outdoor environment for marketing events where walking and standing for long periods of time is necessary
• Moderate noise (examples: business office with computers and printers

Work Hours/Schedule

Additional workload and hours may be required during the turnover period

As an Equal Opportunity Employer, Core Spaces celebrates diversity and is committed to creating an equitable and inclusive environment, which creates a sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are and the community they represent.