What are the responsibilities and job description for the Retail sales consultant position at Corestaff Services?
Duration : This is a 3-motnth contract covering for someone on maternity leave
Location : 232 N. Rodeo Drive, Beverly Hills CA 90210
Attire : will be required to wear black slacks. If female a white shirt or blouse with back cardigan or blazer. If male, a white or black shirt, or polo and a back blazer.
If no blazer for either, may be ok., but must look neat and polished.
This role is a Corestaff contract position with placement at Porsche Cars North America in Atlanta, GA.
Duration : This is a 3-motnth contract covering for someone on maternity leave
POSITION OBJECTIVE :
The Sales Consultant is responsible for creating a superior customer experience and ensuring every customer interaction is positive and professional by providing expert product knowledge of the brand to generate sales.
PRIMARY RESPONSIBILITIES / CHARACTERISTIC DUTIES :
- Build long-term recurring relationships with your customer base through your sales technique, product knowledge, and suggestive selling.
- Achieve and exceed sales goals that are consistent with Porsche Design Store sales objectives.
- Achieve and exceed KPI (Key Performance Indicators) such as sales per hour, units per transaction, basket value.
- Stay current with new product developments and market trends.
- Develop problem-solving techniques to handle customer issues.
- Maintain professional relationships with customers and colleagues.
- Assist in loss prevention through awareness and close attention to detail.
- Ability to merchandise using Porsche Design standards and Directives.
- Follow all company and employee policies.
- Complete Daily Assignments (i.e. maintain a presentable sales floor and stock room in accordance to Porsche Design standards, clean and organized store, etc.).
- Assist with receiving, checking in and putting away or displaying merchandise shipments.
- Follow and complete Management Directives as well as other duties assigned.
- Adhere to assigned schedule.
- All associates are expected to work cohesively as a team and put the client’s needs first in keeping with the company’s best interest.
- Accurate use of the POS system (ring up sales, returns and exchanges and capture and enter customer data).
- Be proficient in Clienteling (maintain client book, build prospects, thank you cards and follow-up).
- Prepare and participate in physical inventory and cycle counts.
- Use of security measures (alarms, locks, safe, etc.) effectively.
- Use of proper safety measures (lifting, use of ladders, cleanliness, etc.)
- Other duties and / or responsibilities as required or assigned.
MINIMUM QUALIFICATIONS
- High School diploma required. College degree or equivalent a plus.
- Committed to excellence quality driven.
- Customer Service and Sales oriented.
- Minimum of 2 years experience in a high-end luxury retail sales environment, preferred
- Proficient written and verbal communication skills.
- Computer skills
- Luxury Timepiece Sales, a plus
- Ability to navigate a POS system
- Positive and productive work relationships
Last updated : 2024-07-14
