Hospice Coordinator

Position Overview: We are seeking a dedicated and organized individual to join our team as a Hospice Department Scheduler and Administrator. This pivotal role involves overseeing both non-clinical and clinical scheduling duties and providing essential administrative support to ensure the efficient operation of our Hospice Department. If you are a detail-oriented professional with excellent communication skills and a passion for supporting patients and their families during challenging times, we encourage you to apply.

Responsibilities:

• Collaborate closely with the Hospice Director and Health Information RN to coordinate hospice services effectively.
• Assist the Hospice Department with clerical and clinical tasks, providing day-to-day support and assisting with special projects.
• Handle phone calls, faxing, scanning, copying, and emailing of clinical information related to patient referrals, transfers, discharges, or changes in care.
• Coordinate the ordering and delivery of Durable Medical Equipment (DME) as necessary.
• Communicate urgent health information/triage calls to field staff promptly and appropriately.
• Take the lead in hospice triage, referral coordination, and timely communication with the hospice team.
• Manage scheduling changes for hospice visits and support staff with adjustments as needed.
• Maintain schedules for nursing and Licensed Nursing Assistants (LNAs) and assist other departments when required.
• Directly supervise and manage hospice LNAs, conducting regular meetings and ensuring follow-up on action items.
• Make schedule changes, notify staff and patients/families, considering patient needs and caseloads.
• Run and manage all scheduling reports daily to perform the job effectively.
• Notify the Hospice Director of scheduling conflicts and proactively address them.

Requirements:

• Required to be either a Registered Nurse (RN) or Licensed Practical Nurse (LPN)
• Previous experience in a healthcare setting, preferably in Hospice or Palliative Care.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office equipment/tools.
• Excellent organizational and time-management skills with the ability to prioritize tasks effectively.
• Strong communication skills, both written and verbal, with the ability to interact professionally with patients, families, and staff.
• Ability to adapt to changes in the work environment and manage competing demands.
• Commitment to maintaining compliance with regulatory rules and regulations, policies, and procedures related to the role.
• Compassionate attitude and a commitment to providing high-quality care to patients and their families.

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 403(b) plus company match
• Generous Time Off Accrual
• Competitive Salary
• Tuition Reimbursement
• Life Insurance
• Continuing Education Opportunities
• and so much more!

Ready to join our team?

Apply now!