Secretary

Job summary

An exciting opportunity for a self-motivated, highly organised, adaptable and enthusiastic individual to join our service as a Team Secretary for the Carrick Integrated Community Mental Health Team.

As well as having effective organisational, communication and interpersonal skills, it is essential that the applicant is able to prioritise work, handle difficult situations and have a flexible approach to working as part of a team.

You should be able to integrate well with the existing team, be flexible in supporting the functions of the team and have a genuine desire to contribute to providing a quality service for patients.

The post holder should also demonstrate a caring and sensitive approach to their work and be able to clearly communicate with colleagues, patients, carers, the general members of the public and representatives from other hospital and organisations.

This post is working hours a week, Monday to Friday 08 : 45-17 : 15 hours.

Proposed interview date : 6th March 2024

Main duties of the job

To provide secretarial and administrative support to the Integrated Community Mental Health Team (ICMHT), ensuring that all requests either typing or administrative are promptly met.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health.

We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Just over 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon.

As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area.

This increases the numbers of people who use our services.

Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Qualifications and Experience

Essential

• GCSE Maths and English or equivalent
• RSA III Word-Processing or equivalent
• RSA II Audio-Typing or equivalent
• Computer Literate with experience of spreadsheets and databases
• Previous experience working as a secretary within the NHS

Desirable

• Shorthand
• Previous experience working as a secretary in a clinical environment in mental health

Skills and Aptitude

Essential

• Excellent communication and interpersonal skills
• Problem Solving
• Ability to meet deadlines and work under pressure whilst remaining calm
• Ability to manage own workload and work independently
• Ability to prioritise and work on own initiative

Knowledge and Abilities

Essential

• Knowledge of psychiatric medical terminology
• Knowledge of the Trust's electronic information systems
• Minute taking

Last updated : 2024-02-23