What are the responsibilities and job description for the Billing Operations Specialist position at Corporate?
You could be the one who changes everything for our 26 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose: Maintain error queues related to billing to meet service level metrics and ensure proper billing.Position Responsibilities:Maintain low volume in assigned error queues within the financial management system to aid in meeting service level metrics and ensure proper billing
Collaborate with internal team and external client to research and resolve any disputes or discrepancies in billed amounts and/or payment transactions
Prepare timely and accurate billing for external clients
Document all collections efforts and transaction records
Reconcile member accounts as needed
Prepare bad debt write-off as needed
Research and process refunds as neededEducation/Experience: High school diploma or equivalent. 0 years of transaction processing, data reconciliation, membership records, billing/collections, customer service, or business administrative experience.
Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
