Install Coordinator

Correct Temp HVAC, Methuen, MA. Proudly serving homeowners and businesses in Massachusetts and New Hampshire since 1996! We provide service, maintenance, indoor air quality, and installation solutions to our customers.

We are currently looking for an HVAC Installation Coordinator to join our team, someone who enjoys interacting with customers and co-workers, and working as a team! The HVAC Installation Coordinator will be handling the scheduling, reporting, accounts receivable and customer service for the installation department. They will report to the Account Manager.

Reasons to consider working with Correct Temp HVAC:

• Established HVAC company that has been a part of the local community since 1996
• Equal opportunity employer
• We value work life balance
• Competitive benefits, including 80 hours of PTO and 50% company paid medical coverage!

Job Title: HVAC Installation Coordinator

Work Hours: Monday thru Friday, 8:00am to 4:30pm

Pay Rate: up to $24.00 Per hour. We pay based on experience

Benefits:

• Medical 50% paid for by employer Anthem Blue cross / blue shield
• Vision insurance
• Dental insurance
• 80 hours of paid time off
• 8 paid holidays
• 401K with Match

Position Summary: To handle the day-to-day scheduling operations of the Installation Department. To ensure all install jobs are ready for installation, including purchasing materials, creating job files, daily/weekly/monthly reporting on install jobs, contacting clients regarding scheduling issues, and scheduling subcontractors and inspections, and obtaining city permits. Filing manufacturer warranty registrations, extended warranty, rebates, promotions, and other tasks as delegated. Responsible for coordinating communication between Sales team, customers, Installers, vendors and the office. Stellar customer service!

Qualifications:

• High school diploma or equivalent
• Pass background and drug screen
• 3 years related experience in customer service, schedule coordinating, project management, or combination of experience and education
• HVAC industry experience desired
• Experience getting permits for construction work
• Scheduling experience
• AP / AR experience
• Stellar customer service skills
• The ability to juggle multiple priorities in a fast paced environment
• The ability to cultivate and maintain strong relationships with clients, installers and vendors
• A clear and professional speaking voice as phones are a huge part of the position
• The ability to type 40 WPM with accuracy
• Data entry, filing, and other general office duties
• Knowledge of MS Outlook, MS Office Suite, specifically Word, Excel, and Adobe
• Strong organizational skills and high attention to detail
• General sales skills and aptitude
• Organized with excellent time management skills