Dispute Resolution Specialist : 337577

CorTech
Cumberland, RI Full Time
POSTED ON 2/29/2024 CLOSED ON 3/27/2024

Job Posting for Dispute Resolution Specialist : 337577 at CorTech

CorTech is looking to hire a Dispute Specialist for our client in Cumberland, RI 02864!

Benefits and weekly pay available!

$25.30/hr

Monday-Friday

8a to 5p

Training onsite - 2 weeks
Migrate to 2 in office / 3 days - Tues Weds in office

Position Summary:

This position will resolve supplier payment issues as well as process open invoices. Research, analyze and resolve supplier merchandise disputes related to payment variances, chargebacks and inventory discrepancies for resale. Work closely with the suppliers in addressing additional accounts payable requests.

Job Responsibilities:

  • Research, analyze, and resolve supplier issues in a timely, accurate and professional manner

  • Demonstrate a sense of urgency at all times and respond to issues in a timely and efficient manner

  • Research Supplier Correspondence related to the following as well as to analyze the differences as it relates to payment variances:

o Quantity variances
o Pricing discrepancies
o Allowance discrepancies
o Case pack/unit of measure issues
o Missing invoices/EDI issues
o Cash discount discrepancies
o Receiving error resolution

  • Process adjustments and payments in accordance with the Supplier Policy

  • Invoice entry – via manual entry or performing excel uploads

  • Work with Supplier/EDI management to resolve EDI issues

  • Work with suppliers and external departments
(including but not limited to: merchandisers, logistics team, item set up team, warehouse/store teams) to resolve supplier issues.

  • Make recommendations for improvements within the area
  • Perform other duties as assigned

Requirements:
  • Excellent decision making ability and independent reasoning skills
  • Excellent communication skills, both verbal and written
  • Highly organized and a high degree of accuracy and attention to detail
  • Proficient in Microsoft Office Suite (email, word, excel, access)
  • Ability to prioritize work
  • Ability to handle a high volume workload while maintaining accuracy
  • Excellent time management skills and ability to multitask
  • Excellent follow through on assigned items
  • Excellent ability to work with others internal to Accounts Payable and outside of Accounts Payable
  • High School diploma required or higher:
  • SAP experience
  • Previous Accounts Payable Experience, specifically with researching payment variances
  • PO/Invoice/Receipt matching experience

Education:

Verifiable High School diploma or GED is required.
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Salary.com Estimation for Dispute Resolution Specialist : 337577 in Cumberland, RI
$47,027 to $58,437
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