Network Manager

Our client is a leading global manufacturer of custom precision metal stampings, metal fabrication, four-slide, and wire form components. Due to solid and stable growth , our client is partnering with Converge to establish a best in class technical environment . As part of this technology modernization , we are seeking to a hire a Network Manager for our client.

The right candidate will be responsible for:

Cloud- ideally experience migrating to a cloud environment . Our client would like to move in that direction .

Planning and Development : Assists the IT Infrastructure Team with short and long-term planning by preparing recommendations of network infrastructure solutions and services. Effectively applies technical knowledge to identify cost-effective solutions that provide high availability to meet business requirements. Exhibits a high degree of analytical ability and independence in completing these assignments. Includes leadership of all staff and budget for Department.

Design and Implementation : Works with vendors, IT staff and facility leads to design and implement network solutions to meet business needs. Routinely completes complex design and implementation assignments involving LAN/WAN/WLAN routers, switches, firewalls, controllers, access points and circuits. Keeps business continuity and interoperability in mind when designing solutions. Proactively communicates and collaborates with external and internal customers to analyze network requirements and deliver solutions on time and within budget.

Network Monitoring and Administration : Monitors, controls and maintains network operations including communications to remote locations. Responds to user problems, diagnoses problems using network system tools, recommends solutions and coordinates repair efforts. Provides for work order generation, moves, adds, changes, fault prediction, trouble detection and correction, traffic measurement, circuit analysis, path testing, and maintenance.

Information Security : Assists with data security, disaster recovery, firewall and web security, and change control management of IT systems.

Documentation and Testing : Carefully prepares and/or reviews materials and approaches to ensure work is complete and conforms to company standards. Types of documentation may include project plans, diagrams, policy, contracts, procedures, customer, internal support and technical. Ensures the quality of systems delivered by completing testing and phased rollout testing if appropriate.

Customer Support : Routinely sought after to assist in troubleshooting complex network issues. Demonstrated ability to lead co-workers through network issues to improve their expertise, independence and confidence. Conveys a strong sense of urgency related to problem solving and meeting customer needs. Follows-up with customers in a timely and professional manner. Administers systems to ensure they function accurately and reliably. Network administration tasks may include configuration changes, firmware, security and software updates, hardware replacement, other maintenance tasks and coordinating vendor support agreement activities and contracts. Rotates on-call with other team members to troubleshoots and resolve production problems.

Qualifications:

Education:

BS or BA degree in computer science or related field.
Relevant expert level networking certifications (CCIE, JNCIE, etc.)

Knowledge, Skills & Abilities:

• Senior level experience managing a SNB Windows Network


• 8 years of experience in network design, implementation, and management


• 8 years of experience supporting WAN/LAN/WLAN networks at an L3 level


• 3 years of experience in implementing and supporting SDN, SD-WAN, and Cloud (preferably Azure) technology


• 3 years of experience in implementing and supporting firewall and suite of applications


• 3 years of experience in implementing and supporting (Switches and Wireless) or similar products


• Expert level multi-vendor experience with routing and switching equipment from Cisco, Juniper


• Expert level understanding of, and experience with, TCP/IP, IPv4/IPv6, IPVPN, IPSEC, BGP, EIGRP, OSPF


• Expert level understanding of MPLS, VPN and telecommunications architectures.


• Understanding of QoS implementation strategies and VOIP optimization,


• Experience supporting and troubleshooting Wireless LAN Architecture. Familiarity with Aruba Wireless Networks a plus.


• Experience with network management, diagnostic and monitoring tools such as, PRTG, Rancid


• Ability to diagnose complex network problems, determine and remediate the root cause. In depth knowledge of layer 4 - 7 troubleshooting (from a networking perspective i.e. when an app can't connect)


• Strong analytical and problem-solving skills related to networking, connectivity, and are essential.


• Roll up your sleeves and get the work done with limited resources.


• The incumbent should fully understand the role of computer networking and Information Technology in a manufacturing organization.


• Must have the ability to express complex technical concepts effectively, both verbally and in writing, and the ability to work well with people from many different disciplines with varying degrees of technical experience.

The Network Manager will have exemplary communication (both oral and written), skills. Must be a highly motivated self-starter, with outstanding interpersonal skills and the ability to work independently and take ownership of a process. Must be able to work in a team matrix environment, encouraging information sharing and knowledge seeking, and must possess business skills and have the ability to transfer these skills to others.

This person should have strong customer service skills; be able to sense and respond appropriately to the feelings, needs and concerns of others. Proven ability to gather critical information and the ability to quickly diagnose problems and provide an immediate solution or escalate the problem to the accountable technical resources for a solution definition, ensuring that the support process loop includes communication back to the customer.